Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Lead Business Process Analyst

AT UKG
UKG

Lead Business Process Analyst

Noida, India

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

Want more jobs like this?

Get Data and Analytics jobs in Noida, India delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


We are seeking a highly skilled and experienced Senior Business Process Analyst to join our team. The ideal candidate will be responsible for analyzing, designing, and implementing business processes to improve efficiency, productivity, and overall performance. This role requires a deep understanding of business operations, strong analytical skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:
- Analyze current business processes and workflows to identify areas for improvement and optimization.
- Design and implement streamlined processes to enhance operational efficiency and effectiveness.
- Collaborate with stakeholders to gather requirements, understand business needs, and develop process solutions.
- Lead process improvement projects from inception to completion, ensuring alignment with business goals and objectives.
- Develop and maintain process documentation, including process maps, standard operating procedures (SOPs), and training materials.
- Conduct regular process reviews and audits to ensure compliance and identify opportunities for further enhancements.
- Utilize data analytics and reporting tools to monitor process performance and measure the impact of implemented changes.
- Provide training and support to team members and stakeholders on new processes and best practices.
- Stay current with industry trends and best practices to continuously improve processes and methodologies.
- Mentor and guide junior analysts, fostering a culture of continuous improvement and professional development.

Qualifications:
- Bachelor's degree in business administration, Management, or a related field (master's degree preferred).
- Minimum of 5-7 years of experience in business process analysis or a similar role.
- Strong analytical and problem-solving skills, with the ability to think strategically and critically.
- Proven experience in process mapping, process redesign, and process optimization.
- Proficiency in process analysis tools and software (e.g., Visio, Six Sigma, Lean, BPMN).
- Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
- Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
- Experience with data analysis and reporting tools (e.g., Excel, Power BI) is a plus.
- Certification in business process management or related disciplines (e.g., Six Sigma, Lean) is highly desirable.

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Client-provided location(s): Noida, Uttar Pradesh, India
Job ID: ukg-893378465665
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program