Company Overview:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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As a Product Manager, you will be a key member of our product team, and your primary goal will be to ensure that our products are developed and enhanced based on a deep understanding of customer needs, pain points, and feedback. You will work closely with cross-functional teams to design, build, and launch products that deliver exceptional value to our customers.
Responsibilities:
- Analyze customer needs, market trends, and competitor products to inform product decisions and ensure customer-centric features are developed.
- Monitor and measure product performance and customer satisfaction through metrics and KPIs.
- Collaborate with engineering, design, marketing, and other teams to define product requirements and create innovative solutions.
- Clearly articulate product vision and goals to internal teams, stakeholders, and customers.
- Advocate for the customers, ensuring products provide a broad experience and meet customer needs.
- Create a prioritized feature backlog for product development.
- Provide backlog management, iteration planning, and elaboration of the user stories.
Qualifications:
- Minimum 3+ years of work experience in SaaS or Product company with a strong focus on customer experience.
- Bachelor's degree in technology (B. Tech) from a top-tier engineering college.
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication skills with the ability to collaborate with multiple teams/stakeholders.
- Familiarity with product management tools and methodologies.
- A proactive and entrepreneurial mindset with a passion for building and scaling products.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com