Here at UKG, our purpose is people™ . Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG
Description & Qualifications
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Description
Client Success Team - Implementation Specialist
On a daily basis you will need to be able to:
•Work closely with clients and partners to understand their needs and deliver projects on time while building a strong relationship for lasting success
•Be a fast learner ready to leverage our technology, tools and best practices to implement clients on our solution
•Apply strong problem-solving, troubleshooting and data management skills
•Set and reset expectations clearly and be an excellent communicator both verbally and in writing.
•Have a true sense of unity with all internal teams within the organization
•Knowledge of Benefits Administration, Insurance, Payroll preferred but not required
Requirements:
•Exceptional communication and follow up skills with a strong attention to detail
•Must be proficient with, and adopter of new technologies
•Takes ownership and proactively addresses challenges and opportunities
•Creative and fun loving team player
•Ability to work both independently and collaboratively in a fast-paced environment
Qualifications
Experience:
•Bachelor's degree or equivalent experience required
•1- 3 years in a customer support or implementation type role preferred
•Track record as an enthusiastic team player with proven ability to prioritize and multi-task
•Experience in the HCM or benefits sector preferred but not required
#LI-Hybrid
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.