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Associate Manager Professional Services Consulting

AT UKG
UKG

Associate Manager Professional Services Consulting

Noida, India

Here at UKG, our purpose is people™ . Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

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Description
UKG Ready (UKGR) is an exciting division of Ultimate Kronos Group which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG.

You will be joining the Professional Services Consulting (PSC) job family of UKG Customer Experience (CX) workgroup for the new customer deployments of UKGR product and work with UKG Ready customers in multiple geographies.

We hire people having knowledge in Human Capital Management &/or Workforce Management domain for products like ADP, Ceridian Dayforce, Oracle HCM, PeopleSoft, Ramco, SAP SuccessFactors, Workday.

This Associate Manager will lead a function or team of individual Solution Consultants responsible for delivering the UKG Ready product to end customers, and as well expected to contribute directly to implementation activities.

This individual is expected to drive a highly collaborative environment by understanding the business as a whole and providing technical & implementation guidance to meet project deliverables in a timely and efficient manner. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement.

Regarding the implementation activities, the person is expected to get trained in implementation activities of various UKG Ready modules and be able to support with configuration activities and also participate in other project phases to be able to successfully support end-to-end implementation. This would eventually help the individual to effectively manage the team in long term.

Look at the responsibilities and qualifications below to learn more!

Responsibilities include:

• Engage with our clients directly or indirectly to understand their business needs regarding the implementation of various modules of UKG Ready product.
• Leverage your knowledge and experience to consult on best practices and assist clients (directly or through some onsite person) in designing and building a solution that meets their needs.
• Utilize your technical aptitude to re-configure our software solution.
• Stay up to date on the latest product features and functionality.
• Work cross-functionally and amongst a team on new client implementation, upgrade, and change order projects.
• Provide technical leadership and guidance to the team to ensure projects are completed within expectations.
• Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed.
• Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others' work and develop and execute the best work solution.
• Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful project delivery.
• Create a collaborative environment within the direct business team and throughout UKG company.
• Encourage open and honest communication within direct team as well as across the organization.
• Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves.
• Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.
• Proactively communicate relevant information to team members, peers, and superiors.
• Ensure all personal and team administrative tasks are completed timely and accurately.
• Ensure all personal are following the established best practices and methodologies.

Qualifications
Individuals looking to be a part of our talented team should possess the following:

• Experience working in a Cloud company or having managed a product implementation team.
• BE/BTech/MCA degree and 10+ years of work experience, including experience of Global implementations.
• HR/Payroll/HCM/WFM domain experience strongly preferred.
• Strong analytical skills with the track record of driving change and process improvements.
• Demonstrated ability to adapt to new technologies and changing environments.
• Demonstrated team leadership skills with the ability to work as part of a project team.
• Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization.
• Ability to work in a business-required shift (3 PM to 12 AM IST).
• Ability to travel international as needed.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

Client-provided location(s): Noida, Uttar Pradesh, India
Job ID: ukg-20240039478
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program