Responsibilities :
• Create and manage the strategy behind the development and deployment of integrations using SQL/Boomi
• Work with the team to design, develop and implement new interfaces between various 3rd party systems and Ultimate/Dimensions software, including the maintenance and improvement of existing interfaces.
• Document and own best practices for executing and maintaining all aspects of the Integration and enforce usage of standard processes and tools within the team.
• Drive continuous improvement initiatives within the team, resulting in increased productivity, high scalability, and a superior Customer Experience in assigned engagements.
• Provide reporting on productivity and performance, defect and escalation root causes and forecasting of deliverables assigned to the team
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• Anticipate problems or situations that could affect the team or peers. Assess the potential impact of the work, develop and execute the best work solution.
• Manage escalated situations, establish appropriate remediation plans, and execute the plan to remedy the situation.
• Continually solicit feedback from team members, peers, and supervisors in an effort to find new or better ways to operate, improve efficiency, and/or develop themselves.
• Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.
• Travel to Locations within India/international locations for team meetings, overall strategy planning and management level discussions.
• Onboarding the resources, drive initiatives, training the team, handling escalations etc.
Qualification:
• Demonstrated experience in managing direct reports (2-4 direct reports) including technical leadership, mentoring team members and being responsible for team's deliverables.
• Relevant experience on Work Force Management (WFM)/Human Capital Management (HCM) solutions.
• Strong analytical skills with the track record of driving change and process improvements.
• Demonstrated ability to adapt to new technologies and changing environments.
• Demonstrated leadership skills with the ability to work as part of a project team.
• Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization.
• Bachelor's degree with 9+ years of industry experience, and 2+ years of lead role.