Assoc Mgr. Implementation Advising

This Associate Manager will lead a function or team of individual Implementation Advisors responsible for enablement of UKG Ready Solution Consultants, and as well expected to contribute directly to efficiency & quality improvement activities.

This individual is expected to drive a highly collaborative environment by understanding the business as a whole and providing technical & implementation guidance to UKGR Solution Consultants in a timely and efficient manner. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement.

Look at the responsibilities and qualifications below to learn more!

Responsibilities include:

• Leverage your knowledge and experience to consult on best practices and assist Solution Consultants in designing and building a solution that meets the customer needs.
• Utilize your technical aptitude to re-configure our software solution.
• Stay up to date on the latest product features and functionality.
• Work cross-functionally and amongst a team on complex configuration needs, upgrade, and change order projects.
• Provide technical leadership and guidance to the team of SMEs so as to ensure needs of Solution Consultants are completed as per their expectations.
• Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed.
• Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others' work and develop and execute the best work solution.
• Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful completions.
• Create a collaborative environment within the direct business team and throughout UKG company.
• Encourage open and honest communication within direct team as well as across the organization.
• Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves.
• Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.
• Proactively communicate relevant information to team members, peers, and superiors.
• Ensure all personal and team administrative tasks are completed timely and accurately.
• Ensure all personal are following the established best practices and methodologies.

Qualifications:
Individuals looking to be a part of our talented team should possess the following:

• Experience working in a Cloud company or having managed a product implementation or enablement team.
• BE/BTech/MCA degree and 10+ years of work experience, including experience of global product implementations.
• HR/US Payroll/HCM/WFM domain experience strongly preferred.
• Strong analytical skills with the track record of driving change and process improvements.
• Demonstrated ability to adapt to new technologies and changing environments.
• Demonstrated team leadership skills with the ability to work as part of a project team.
• Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization.
• Ability to work in a fixed business-required shift (11:30 AM to 8:30 PM IST).
• Ability to travel domestic & international as needed.