Company Overview:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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The Analytics Consultant II is a business intelligence focused expert that participates in the delivery of analytics solutions and reporting for various UKG products such as Pro and Pro WFM. The candidate is also responsible for interacting with other businesses and technical project stakeholders to gather business requirements and ensure successful delivery. The candidate should be able to leverage the strengths and capabilities of the software tools to provide an optimized solution to the customer.
The Analytics Consultant II will also be responsible for developing custom analytics solutions and reports to specifications provided and support the solutions delivered.
The candidate must be able to effectively communicate ideas both verbally and in writing at all levels in the organization, from executive staff to technical resources. The role requires working with the Program/Project manager, the Management Consultant, and the Analytics Consultants to deliver the solution based upon the defined design requirements and ensure it meets the scope and customer expectations.
Responsibilities include:
• Interact with other businesses and technical project stakeholders to gather business requirements
• As an individual contributor, develop and deliver best practice visualizations and dashboards using IBM Cognos Analytics
• Put together a test plan, validate the solution deployed and document the results
• Provide support during production cutover, and after go-live act as the first level of support for any requests that come through from the customer or other Consultants
• Analyze the customer's data to spot trends and issues and present the results back to the customer.
Qualification:
• 3-5 years of experience designing and delivering Analytical/Business Intelligence solutions required
• Hands-on experience with IBM Cognos Analytics (Reporting, Dashboard, Framework Manager, Event Studio) is preferred
• Experience in other BI reporting tools such as Tableau, Power BI etc. and willingness to learn and work on IBM Cognos Analytics
• Advanced SQL proficiency is a plus
• Strong communication and problem-solving skills
• Prior customer facing experience strongly preferred
• Knowledge of Google Cloud Platform or any other Cloud is preferred, but not required
• Self-motivated with analytical and presentation skills
• Willingness to learn new technologies and adapt quickly is required
• Flexibility to support customers in different time zones is required.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal-opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com