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Strategy & Planning, Operations Manager

AT Uber
Uber

Strategy & Planning, Operations Manager

Toronto, Canada

About the Role

Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working at Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.

This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution with outstanding relationship building.

What you'll do

  • Responsible for developing, operationalizing and measuring strategies to enable Uber Eats to hit our strategic objectives
  • Scale processes, build solutions and support product launches to improve the customer experience for consumers, merchants, and delivery partners.
  • Collaborate with several cross-functional teams to bring initiatives to life, including Tech, Policy, Legal, Strategy & Planning, Marketing, Finance and HQ.
  • Proactively research and identify potential partners across industries that align with our growth objectives. Support Business Development with outreach and negotiations.
  • Assist the Business Development team in designing and executing campaigns, promotions, and joint marketing efforts to attract and retain new users.
  • Stay updated on market trends, competitor activities, and new opportunities to continuously refine and innovate growth opportunities.

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Basic Qualifications

  • 2+ years of relevant work experience (management consulting, investment banking, operations, etc.)
  • Bachelor Degree

Preferred Qualifications

  • Strong data management skills in Excel/Google Sheets; SQL proficiency preferred
  • Strong collaboration and communication skills, with the ability to work closely with cross-functional teams such as Business Development, Marketing, and Legal.
  • Analytical and data-driven, with a results-oriented approach to problem-solving.

For Canada-based roles: The base salary range for this role is CAD$88,000 per year - CAD$98,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Toronto, ON, Canada
Job ID: Uber-135967
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program