About the Role
As a Product Operations Manager for Uber New Verticals, you'll play a key role in transforming Uber Eats from a food delivery product to one that helps customers get anything they want from local merchants.
In this role, you will be a hub for bridging product, operations, and business and solving problems that lie at their intersection. It requires an ability to problem-solve strategically, bring collaborators together and craft globally scalable processes that enable high-velocity product and business impact within a complex organization. This role focuses on our Selection and Catalog teams.
What the Candidate Will Do:
- Project manage and lead launches for products globally
- Design and implementation of the best tools, processes and operating models for product launches & go-to-market
- Work closely with external partners, data providers and merchants to improve product adoption and experience
- Cross-functionally lead a community of strategic leaders to encourage significant impact to the business
- Ensure functional partners are aligned on key objectives for the program/product
- Surface and advocate for key insights from the business to advise product improvement
- Develop an end-to-end product rollout plan and project-manage implementation
- Collaborate with key team members (product managers, engineering, design, legal, tax, support, etc) to prepare products for launch
- Track core business metrics related to the product
- Develop a solid inbound strategy for bugs & features
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Basic Qualifications:
- 8+ years experience in operations, business consulting, finance or similar analytical role
- Excellent communication, the ability to engage internal and external customers
- Deep analytical expertise and ability to leverage data to inform and support decisions
- Strategic alignment, able to bring key stakeholders across functions together
- A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
- Ability to foster collaboration and facilitate teamwork
- Effective prioritization
Preferred Qualifications:
- MBA, masters
- Prior experience working on global projects, or in an international setting
- Deep understanding of the user experience
- SQL proficiency
- Previous experience in a fast paced environment with experience of Go-to-market in a marketplace
For New York, NY-based roles: The base salary range for this role is USD$158,000 per year - USD$175,500 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.