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About The Team:
Since launching the service in Japan in Sep. 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers. We have seen incredible customer love and acceptance over the past seven years of Uber Eats in Japan. We started in Tokyo and now our service is nationwide in all 47 prefectures. 2024 brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.
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About the Role
Uber Eats is seeking a business leader and a partner success manager to drive business growth and innovation by acting as a trusted advisor for our key restaurant customers in Japan. You will closely working with C-levels and POC of our restaurant partners and design a winning strategy and define the go-to-market plan while actively maximizing the growth of our restaurant clients' online food business with Uber Eats.
A successful candidate should understand the needs of our restaurants and be able to build strong relationships with key decision makers. Finally, this individual should have the capability to identify and exploit new market opportunities and push our business forward.
This role calls for a well-rounded combination of critical thinking, strategy building, sales and commercial skills, operational excellence and leadership. We operate in a fast-paced environment, so we want a highly adaptable candidate who is able to adjust between long-term strategic initiatives one moment and rapid, tactical actions the next.
Your Impact in Role:
- Opportunity to work with business leaders from the top multinational restaurant enterprises in the world.
- Go-to-market Strategy - Identify, size and define what our growth strategy should look like over the short and longer term.
- Sales/Account Management - Building the best partnerships with the right merchants, while driving growth and financial sustainability with our merchant partners, with a commercial team.
- Operations Management - Identify process inefficiencies, build solutions, and drive operational efficiency. Collaborate with cross-functional teams for resource allocations and launch readiness.
The Experience You'll Bring:
- A bachelor's degree in business, marketing, or a related field
- 3+ years of experience in sales, account management, or customer success
- Strong analytical and problem-solving skills
- Knowledge of the partner ecosystem and how to build and maintain relationships
---- Preferred Qualifications ----
- Solution selling experience
- Direct engagement to partner's C-suites and successful track record of relationship
- Understandings for platform business and ecosystem
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.