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Senior Strategic Operations Associate, Regulatory Operations and Safety

AT Uber
Uber

Senior Strategic Operations Associate, Regulatory Operations and Safety

Toronto, Canada

About the Team

The Regulatory Operations and Safety Team enables sustained business growth across Canada through ensuring rigorous regulatory compliance and building an industry-leading safety and standards program.

In this role, you will design new and optimize existing processes to increase the adaptability and resilience of our systems. You will elevate the performance of the team to advance our collective mission in this area. You will need to balance a strategic mind and detail orientation, as well as a pragmatic and evidence-based approach to solving problems. You can expect to become versatile in operational fundamentals, and will have an immediate and meaningful impact on all of our markets in Canada.

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If you are looking to shape the future of one of the most critical functions within Uber, this is an opportunity for you.

What You'll Do

  • Understand in-depth the complex business and technical issues we intend to solve, analyze the performance and integrity of our critical business processes, and design scalable solutions to strengthen them, with diligent end-to-end documentation
  • Collaborate with stakeholders to implement and iterate on process improvement solutions that may involve multiple disciplines, including data science, data engineering, and product management (e.g. query optimization, data pipeline changes)
  • Plan and execute projects of varying time horizons and scope with minimal guidance, requiring excellent stakeholder, communication, and project management skills
  • Provide technical guidance and support to team members and stakeholders

Basic Qualifications

  • 4+ years of experience in roles which included process optimization and automation, project delivery, stakeholder management
  • Bachelor's Degree
  • Strong proficiency in Excel & SQL

Preferred Qualifications

  • Experience with Python and other relevant programming languages
  • Familiarity with data infrastructure and data engineering
  • Knowledge of cloud platforms (e.g. AWS, GCP) and their data services
  • Passion for improving user experience, both internally and consumer-facing
  • Outstanding teamwork, communication and organizational skills; experience managing & influencing senior stakeholders and collaborating cross-functionally
  • Data-driven problem solving mindset and ability, with a knack for turning data into meaningful insights that advise decisions
  • Ability to thrive with ambiguity and autonomy; high capacity to learn; willingness to experiment and iterate; strong sense of ownership over their work

For Canada-based roles: The base salary range for this role is CAD$111,000 per year - CAD$123,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Toronto, ON, Canada
Job ID: Uber-135848
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program