About the Role
As we expand Retail partnerships in Japan, we are seeking an experienced Senior Business Analyst to join our Retail Commercial team.
Uber vision is to Be the Most Reliable Way to Get Anything On Demand. We partner with the largest Retailers to accelerate their business growth via DX transformation, innovative technology and power of Uber Eats platform.
We deliver groceries and everyday necessities from supermarkets, convenience stores, drugstores and more, on-demand and within 30 minutes. This is a new, rapidly growing quick commerce market, and Uber Eats has a big role to play in its development in Japan.
If you are passionate about solving interesting real world problems in an evolving business landscape, driving outsized impact by applying your business acumen and analytical skills - this is a perfect opportunity to join our growing team!
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Your Impact in Role:
You will play a critical role in the success of Grocery & Retail business, reporting directly to the Head of Commercial.
You will partner with the Partner Success managers to identify growth opportunities within our portfolio, deep-dive into performance of assigned accounts, develop deep understanding of the partner business and the industry and become an expert in Uber solutions for merchants.
You will leverage your analytical mindset, business acumen and industry knowledge to proactively build actionable insights, analyse performance of the initiatives and provide structured data-driven recommendations to the Commercial team.
This is an ideal role for someone who has E-commerce, Retail or CPG experience, proven track record in business analytics, operations or partner management roles, inquisitive mindset and excellent collaboration and communication skills.
What You Will Do:
- Deliver data-driven insights and recommendations to power joint business planning with priority merchants, creating sustainable growth strategies for Uber and partners
- Analyse business trends and identify opportunities - be a thought leader and partner to our Commercial team in growing sales and profitability of our multi-vertical portfolio
- Evaluate impact of growth initiatives- provide clear guidance on impact of promotional, advertising, pricing, product and other initiatives to merchant performance
- Collaborate with Cross-functional Teams- Work closely with strategy, operations, merchandising, last-mile and other departments to apply the best practices to merchant growth and development
What You'll Bring:
- Fluent English & Business Level Japanese Communication Skills
- 7+ years of relevant experience in business analytics, operations, strategy, consulting or partner management roles supported by a history of clear results. Ideal candidate has prior experience in/with in the retail or consumer packaged goods sectors
- Strong data-oriented approach and strategy-building skills. Ability to analyze data independently, deliver actionable insights and business recommendations in multiple formats (data models, slides and presentations, word documents)
- Strong project and time management skills. Ability to prioritize, scope and deliver programs and projects independently and collaboratively
- Excellent communication, presentation and influencing skills in Japanese and business English, with the ability to build rapport and engage with stakeholders at all levels inside and outside organization
- Action-driven and self-starter mindset
- Experience in data extraction, SQL, financial modelling is required
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.