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Senior Product Operations Manager, Marketplace

AT Uber
Uber

Senior Product Operations Manager, Marketplace

San Francisco, CA

About the Role

At its Core, Product Operations exists to keep Tech & Business always aligned and focussed on the most impactful opportunities for the business.

You'll thrive in this role if

a) You're great with people, b) have a strong bias for action, c) very comfortable using data to make decisions d) Bring structure to uncertain situations.

What the Candidate Will Do:

Strategy

  • Surface and advocate for key insights from the business to advise product improvements
  • Advise product teams on the global feasibility of products throughout the product lifecycle
  • Lead a community of strategic leaders to encourage meaningful impact to the business

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Collaboration

  • Align functional partners on key objectives for the program/product
  • Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch, in line with business objectives
  • Maintain regular communications with cross-functional partners across the org

Operations

  • Define the operating structure and processes to implement on product strategy as an individual contributor on a highly-effective product operations team
  • Develop an end-to-end product testing & rollout plan, and project-manage implementation
  • Track core business metrics related to the product
  • Identify key problem areas and/or geographies impacted by the product post-launch

Basic Qualifications:

  • Excellent communication, the ability to engage internal and external customers
  • Deep analytical experience, SQL Proficiency
  • Strong cross-functional, project management experience
  • Ability to use data to inform and support critical decisions
  • Minimum 4 years of experience in operations, business consulting, finance or similar analytical role

Preferred Qualifications:

  • Prior experience working on global projects, or in an international setting
  • Strategic alignment, able to bring key partners across functions together
  • Ability to foster collaboration and facilitate teamwork
  • Quantitative experience is a plus

For San Francisco, CA-based roles: The base salary range for this role is USD$158,000 per year - USD$175,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, USA
Job ID: Uber-136925
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program