About the Role
As a Senior Product Manager for B2B Partner Growth for Uber Direct, you will be building one of Uber's fastest growing independent lines of business that provides small to large enterprise businesses around the world with access to Uber's best in class logistics network so they can offer on-demand local delivery to their customers.
You will be responsible for the product strategy and end-to-end product experience for our business customers including setting the growth strategy for acquiring business of all sizes globally to use Uber Direct and ensuring a high quality, delightful and frictionless experience using our delivery service. You will work with a broad set of cross-functional stakeholders across business development, sales, account management, operations, data science, design, engineering, partner engineering and more.
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---- What the Candidate Will Do ----
The Uber Direct world is vast, and we are only just getting started. This is a representative sampling of the areas you might be tackling on the team:
- Empower any business from a small business to the largest global enterprise businesses to sign-up and onboard and create their first Direct trips as frictionlessly as possible
- Build an outstanding developer platform to enable seamless integration for businesses of all types including merchants, aggregators and middleware players, e-commerce platforms and B2C and C2C marketplaces
- Build a seamless end-to-end product experience post-onboarding including delivery management, pricing, billing, reporting, account management, support, fraud and more
- Create a sustainable and differentiated end customer offering that Uber Direct a ubiquitous product anyone can access when shopping on their favorite sites
---- Basic Qualifications ----
- Minimum 5+ years of product experience delivering successful and innovative products with your fingerprints all over them
- Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands-on software engineering experience, or experiences building sophisticated software products side by side with engineers. Technical understanding to go from the highest abstractions down to the metal
- Attention to detail. The ability to obsess over every single part of the delivery process, anywhere in the world
- Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions, so they don't become our users problems
- Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to demonstrate this data to make decisions without getting stuck in analysis paralysis
- A high bar across the board -- from your own contributions to the people you work with, to the products you work on
- A true passion for Uber's mission, our products, and the company's hybrid technology/operations nature
- A never-ending desire to grow and learn
---- Preferred Qualifications ----
- Experience building products from 0-1
- Minimum 2+ years of B2B product experience including sign-up onboarding, integrations, developer platform, complex entity structures and architecture
- Owning and leading strategy for lines of business
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.