About the Role
In this role, you'll truly drive business growth and innovation by managing our large Grocery & Retail partner groups in Japan and expanding our business together in mutually beneficial ways. A successful partner success manager deeply understands our merchant partners; builds strong relationships with decision-makers and influencers throughout the organization; and effectively identifies and capitalizes on opportunities to improve core business metrics for our merchants and for Uber Eats.
What You'll Do:
Driving partners' delivery business by;
- Building relationships with top-tier partners
- Understanding merchants' business strategy
- Building a joint business plan
- Executing the plan
- Work with cross-functional teams to provide partner feedback to create a seamless UE experience for all involved parties
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What You'll Need:
- Native level Japanese
- Business level English
- Stakeholder Management
- Attention to detail
- Data-driven approach
- Experience working in/with the retail industry (preferably in the grocery, pharma, and convenience)
- Action driven / Self-starter
Nice to Have:
- Team management experience
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.