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Senior Partner Success Manager, Grocery & Retail

AT Uber
Uber

Senior Partner Success Manager, Grocery & Retail

Tokyo, Japan

About the Role

In this role, you'll truly drive business growth and innovation by managing our large Grocery & Retail partner groups in Japan and expanding our business together in mutually beneficial ways. A successful partner success manager deeply understands our merchant partners; builds strong relationships with decision-makers and influencers throughout the organization; and effectively identifies and capitalizes on opportunities to improve core business metrics for our merchants and for Uber Eats.

---- What You'll Do ----

Driving partners' delivery business by;

  • Building relationships with top-tier partners
  • Understanding merchants' business strategy
  • Building a joint business plan
  • Executing the plan
  • Work with cross-functional teams to provide partner feedback to create a seamless UE experience for all involved parties

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---- What You'll Bring ----

  • Stakeholder Management
  • Attention to detail
  • Data-driven approach
  • Fluency in Japanese
  • Business level English
  • Experience working in/with the retail industry (preferably in the grocery, pharma, and convenience)
  • Action driven / Self-starter

---- Preferred Qualifications ----

  • SQL knowledge
  • Team management experience

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Tokyo, Japan
Job ID: Uber-132896
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program