About the Role
- Act as the primary liaison for key enterprise merchants, managing inquiries and providing consultative support.
- Develop and monitor business strategies across short-, medium-, and long-term horizons, adapting plans as needed.
- Collaborate internally to spearhead new product development or process enhancements.
What the Candidate Will Do
- Own the growth strategy and planning for Direct account partners and drive the execution of the plan
- Obtain and analyze merchant data to identify trends to achieve the growth strategy
- Cultivate relationships with key stakeholders, understanding merchant needs and driving positive outcomes.
- Monitor and report on feedback, trends, and insight from our partners.
- Identify and capitalize on market opportunities to propel business advancement.
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Basic Qualifications
- Fluency in English and Mandarin, catering to business requirements.
- A minimum of 4 years of experience in managing large enterprise accounts, preferably in the Retail or e-commerce sector.
- Proven sales and commercial strategy expertise.
- Ability to analyze sales data and key metrics and translate insights into actionable plans.
- Exceptional communication skills, with various stakeholders including C-level stakeholders and internal technical teams.
Preferred Qualifications
- E-commerce, Retail, FMCG, Logistics Supply Chain and SaaS background
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.