Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Senior Operations Manager, Uber Eats, Sweden

AT Uber
Uber

Senior Operations Manager, Uber Eats, Sweden

Stockholm, Sweden

About the Role

We're looking for an outstanding individual with strong analytical and operational skills to help grow our business in Sweden. As Senior Operations Manager, you will be responsible for developing data-driven insights, creating strategies, and scaling the most impactful business initiatives to ensure our customers and partners have the best experience possible when using our platform. In this role, you can work on many projects such as improving our reliability and timeliness, optimizing our consumer and courier pricing strategies, or even developing our next-generation processes to identify new fraud patterns. You will work closely with our local Leadership Team, as well as cross-functional teams including Central Ops, Strategy & Planning, Finance, Product, and Customer Support.

Want more jobs like this?

Get jobs in Stockholm, Sweden delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


What you'll do

  • Identify, scope, and lead multiple projects to improve delivery reliability and timeliness; take accountability for project outcomes, ensure delivery on project critical metrics, & keep others informed of progress
  • Leadership: Drive cross-functional teams towards short and long-term market goals, ensuring the right people and processes are in place to get there
  • Analyze sophisticated data, build models, and aggregate insights to drive key business decisions and policies
  • Define critical metrics and develop dashboards to track business performance; report findings to senior leadership to define long-term strategy and decision-making
  • Lead projects end-to-end by collaborating and working cross-functionally with other operations teams as well as Product, Sales, Marketing, Finance, etc. to ensure insights inform broader critical initiatives

What you'll need

  • 3+ years of experience in a related field (operations, management consulting, analytics, finance, or similar), preferably experience from the technology industry
  • Bachelor's Degree or equivalent from top university, Master's Degree preferred
  • Data-driven decision making mentality and sound commercial judgment through analytical thinking to assess project performance and financial viability. Advanced excel modeling skills necessary
  • High adaptability to change and ability to execute quickly. Able to pivot promptly from long-term thinking to immediate action and tactical response
  • Fluency in Swedish and English
  • Management experience from leading and developing a team
  • Strong SQL knowledge

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Stockholm, Sweden
Job ID: Uber-137107
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program