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Senior Operations Manager, Driver Growth - Spain

AT Uber
Uber

Senior Operations Manager, Driver Growth - Spain

Madrid, Spain

About the Role

About Us

At Uber, we are committed to transforming mobility for millions of people around the world. Our platform makes daily commuting easier, more accessible, and more efficient, ensuring everyone has the means to move through their city with ease. Spain is one of our most strategic markets globally, and we're looking for a talented individual to join our team and play a vital role in its continued success.

Team Mission

The Driver Growth team focuses on one of the most fundamental areas of our business: the acquisition and engagement of driver-partners on our platform. By growing and supporting our supply base, you'll be directly contributing to our ability to connect people to convenient transportation solutions. Your work will make a tangible impact on the overall mobility of people across Spain.

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As the Driver Growth Lead, you will play a key role in expanding and nurturing our driver-partner community, ensuring we have the supply to meet the growing demand across Spain. This position will see you working closely with cross-functional teams such as Operations, Marketing, Product, and Policy, as well as engaging with external partners to drive successful outcomes.

This role offers the chance to have a significant and lasting impact not only on our business but also on the mobility of millions of people. Your contributions will directly enhance the lives of everyday commuters, enabling smoother, more efficient transportation options in Spain. You will be a vital part of a collaborative, innovative team in one of the most dynamic industries globally.

What you'll do

  • Develop and implement strategies to acquire and engage driver-partners, ensuring we maintain a strong and healthy supply base in Spain.
  • Collaborate with internal teams and external partners to identify new growth opportunities and improve the driver experience.
  • Utilize data-driven insights to refine strategies and drive continuous improvement in acquisition and retention efforts.
  • Help shape the future of mobility in one of the company's most critical markets.

Basic Qualifications

  • Minimum of 4 years of experience in a technology-driven, fast-paced environment or a similar industry.
  • Strong analytical skills, with the ability to independently perform data analysis and make informed decisions based on data insights.
  • Fluency in both Spanish and English, with excellent communication skills in both languages.
  • Proficiency in Excel and SQL, with the capability to leverage these tools for data analysis and operational efficiency.
  • A highly motivated, self-driven professional with a passion for learning and continuous development.

Preferred Qualifications

  • Experience in account management or sales, with a demonstrated ability to build and maintain strong relationships with partners.
  • Proven skills in negotiation and stakeholder management to drive successful outcomes.
  • A strategic mindset with the ability to identify and capitalize on growth opportunities.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Madrid, Spain
Job ID: Uber-135513
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program