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Senior Growth Operations Manager, Channel Acquisition

AT Uber
Uber

Senior Growth Operations Manager, Channel Acquisition

Tokyo, Japan

About the Role

The Growth operations team is responsible for growing our consumer base, and increasing their engagement through our own channels and through partnerships. We serve millions of consumers every day and we work with stakeholders across the business to deliver the best possible experience and outcomes for our consumers.

We are looking for a sharp, highly motivated candidate to join our Japan Growth Operations team - we currently have multiple open roles in this team, hence we will be sourcing for all of them throughout the hiring process.

All are meaningful roles passionate about developing and executing strategies to ensure Uber Eats hits its growth goals at the lowest possible investment and responsible for incubating new initiatives and experimenting with the goal of continuing to improve the value of every customer to Uber.

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---- What You'll Do ----

  • Proactively identify, gather, and generate new eater acquisition channels in the Japanese market to fuel Uber Eats' continued growth
  • Analyze and optimize existing partnerships channels by effectively communicating with the partners and optimize audience, messaging and promotions
  • Continuously challenge the status quo with a belief that opportunities for improvement persist
  • Actively participate in the team's efforts to elevate the broader team's impact and lift the acquisition strategy further

---- What You'll Need ----

  • Fluent English & Japanese communication skills (written & spoken)
  • 4+ years of experience in consumer growth strategies, strategy consulting, or product management
  • Business acumen combined with strong understanding of the Japanese consumer market
  • Strong problem solving skills rooted in data-driven insights that guide sound decision making
  • Good communication skills that will allow you to have strategic discussions with our partners and build a foundation of trust and growth
  • Strong project management and stakeholder management capabilities. Scaling new initiatives will occur quickly and require working across teams in Japan
  • A growth mindset

---- Nice to Have ----

  • A background in business development with a digital platform or another consumer product or service company in Japan
  • experience in experiment design (A/B testing, statistical analysis etc)
  • Proficiency with SQL, or (related) programming languages

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Tokyo, Japan
Job ID: Uber-133382
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program