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Senior Cloud Engineer, Uber User Experience Lab

AT Uber
Uber

Senior Cloud Engineer, Uber User Experience Lab

Gurgaon, India

About the Role

The Device Lab Team in Fleet Engineering at Uber builds the physical infrastructure to gate the release of all of our revenue driving applications like Uber Rider, Uber Driver, Uber Eats etc. Our mission is to Innovate & build the most diverse & reliable mobile device infrastructure in the industry to measure & improve our user experience.

As a Senior Cloud Engineer, you will be managing the hardware, software and systems running Uber's Private Cloud Device Lab Infrastructure. This will need you to collaborate with three major stakeholders - DCInfraOps, Device Lab Foundations Team and Internal End users like Test Automation Team, Quality Engineering Teams & Product Teams.

What the Candidate Will Need / Bonus Points

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---- What the Candidate Will Do ----
  1. Build, Maintain, Test and Scale tooling that runs the core device lab infrastructure services.
  2. Design and Execute system benchmarking testing for hardware Equipment like Dell Power Edge Servers, Cambrionix Hubs and Mobile Devices.
  3. Work with service providers in order to read telemetry emitted from the devices and systems to map to Observability tools like Grafana, Data dog etc.
  4. Use vendor APIs to build tracking and observability systems.
  5. Prepare Documentation from scratch for the systems that you will own, design, scale, build and support.
  6. Find Existing Technical Debt - Own and chase systems modernization efforts along with providing design and architecture ideas for the leadership to review and close.
  7. Own support in doing systems and software rollouts for internal tooling and external dependencies.
  8. Mentor Junior engineers and help them scale along with the systems you build.

---- Basic Qualifications ----
  1. 5+ years of experience in managing internal tooling for quality assurance and testing services for large scale "Mobile Only" products or as a SRE or as a DevOps.
  2. 5+ years of experience and strong proficiency in scripting - Python, Bash, Shell in the context of managing test automation infrastructure.
  3. 5+ years of experience with infrastructure automation tools like Puppet, Ansible, or Chef to provide ongoing support for managing infrastructure-as-code resources.
  4. Experience with macos / Ubuntu / Linux OS configuration management at scale for critical infrastructure. This includes in-depth knowledge of deploying OS to bare metal from platforms like Dell iDRAC for production grade servers - at scale.
  5. Excellent ability to make data backed decisions to collaborate with multiple stakeholders, cross functional teams in ever changing landscapes.
  6. Ability to adapt to frequent deadlines and ever shifting priorities in a high pace environment.
  7. Excellent written and verbal communication skills in English ( Plus any Indian Language like Hindi, Kannada, Telugu ).
  8. Ability to handle high pressure situations for finding RCA during outages with high blast radius and impact.
  9. Participate in 247 on call rotation and weekend deployments.
  10. Value people over everything else to maintain a high trust - high spirit team environment.

---- Preferred Qualifications ----
  1. Familiarity with setting up configuration management of large scale mobile device lab environments using CI/CD tools like Buildkite/Jenkins.
  2. Some experience with Device Farms and SaaS platforms like AWS Device Farm, Google OmniLab, BrowserStack, Kobiton, Headspin etc.
  3. Prior Experience in providing support for OS level issues for testing frameworks like Appium, Espresso, UI Automator for QA environments / automation testing / manual testing.
  4. Prior experience with configuration management tools like Munki, or MDM tools like JAMF, Kandji, Airwatch, MobileIron, Esper, etc.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Gurugram, Haryana, India; Bengaluru, Karnataka, India; Hyderabad, Telangana, India
Job ID: Uber-140466
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program