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Sales Training and Enablement Lead

AT Uber
Uber

Sales Training and Enablement Lead

Tokyo, Japan

#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourages all employees to share their thoughts.

About the team :

The Global Commercial Training and Development team is responsible for enabling the Uber Delivery business in building a world-class B2B Commercial organization. Our team owns and delivers training and enablement programs that drive sales productivity and allow our customer-facing teams to grow in their role.

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About role

As a member of the Uber Delivery Commercial Training and Enablement team, you will be responsible for implementing commercial training & enablement programs for our OFD commercial team members.

You will help design, develop, and deliver training programs, as well as support creation and implementation of revenue enablement programs that ensure we are maximizing commercial productivity.

You will report directly to the Head of Sales Training and Enablement APAC, and will partner very closely with the global, regional and country-level Commercial Leadership team.

What you will do:

  • Manage the implementation of key training enablement programs for sales and account management teams supporting our team in Japan and across the region. This includes new hire onboarding, product and systems training, sales skill development, partner management, and general go-to-market support.
  • With the support of the APAC Enablement Manager, you will work directly with key stakeholders across sales, commercial operations, HR, product, and other teams to complete regular Training Needs Analysis in order to align on priorities and learning needs.
  • You will be responsible for helping design and deliver training and documentation that support the development and maintenance of the sales productivity tools. This will involve scheduling and hosting trainings, in collaboration with the central team, to deploy new software, tools, products, and other resources.
  • Create and maintain learning content both independently and in partnership with the central instructional design team.
  • Collaborate with, and act as a liaison between, Sales, Marketing, Product, and Commercial Operations teams to ensure sales teams have relevant and accurate information to do their jobs.
  • Always be learner-first, ensuring that your programs not only drive expected performance, but are also a good use of time and Uber resources, ensuring that your learners are receiving the knowledge and tools they need to perform optimally.
  • Field ad hoc content and support requests from the Commercial and Commercial Operations teams and prioritize activities based on these requests
  • Establish a broad network across the organization that allows you to easily identify best practice and rapidly scale & deploy these

Experience you'll need:

  • 2-5 years professional experience in marketing, sales, account management, sales development or other relevant sales experience.
  • 2-5 years professional experience in sales training and/or learning & development.
  • Clear communication skills. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key take-aways, and disseminate actionable insights (Must in Japanese / must in English)
  • Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength.
  • Experience coaching and developing others is preferred
  • Experience in building training content for both F2F sessions and eLearning is preferred
  • Highly curious and a quick learner who thrives in a dynamic and fast-paced globally collaborative environment
  • You must thrive in a fast-paced environment and have the ability to switch from high-level program strategy to rolling up your sleeves through to implementation.
  • Ability to create and deploy learning and enablement tools in a variety of formats. Experience with content creation tools, learning management, and sales enablement tools is a plus.
  • Experience with Salesforce, Google Suite, conversation insights and revenue enablement tools, a plus;
  • Experience building end to end enablement tools and processes based on insights and data

What's in it for you?

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it's like to work at Uber today. We pride ourselves on the amazing team we've built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber an inclusive, diverse & fully international workplace! #OneUber

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with # DoTheRightThing in mind, supporting the whole you and the way that you work best.

Not sure if this role is the right fit for you?

We are always searching for top talents in the industry, therefore, please do not hesitate to explore other job opportunities HERE. We look forward to receiving your applications!

Client-provided location(s): Tokyo, Japan
Job ID: Uber-134827
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program