About the Role
We are on a mission to build the largest employee transportation business in India and globally. We are looking for candidates who can lead this cause from the front, and create ground-breaking impact for us and for our clients. The candidate is expected to manage day-to-day operations, while also creating strategy for growth for the next 3-5 years.
What the Candidate Will Do
- Strategy: Work closely with the Ops Leadership, Product teams and Functional Partners (CommOps, Finance, Central Ops) to align and iterate on overall strategy and priority initiatives
- Relationship Management: Develop and maintain relationships with our B2B customers and help them grow with Uber. Build and drive engagement through various channels
- Service Delivery: Make sure customer SLAs are being met through active collaboration with the fleet partners and on-ground team
- Team Management: Manage large team by clearly defining OKRs, and fostering collaborative culture in the team
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Basic Qualifications
- 4 years of proven experience in the mobility/logistics industry, primarily managing fleets, employee shift transportation
- Strong business and operational acumen as well as critical problem solving skills
- Build and maintain financial and operational models, business reporting, OKRs, projections, and key business metrics
- Must be comfortable with using internal and external technology platforms
- Able to clearly communicate and manage leadership stakeholders internally and externally
- Should be able to manage large fleets and hold strong relationship with large fleets in the industry, understands fleet operations and model of business
- Experience in managing large teams, their performance and growth
- Proficiency in MS Excel/Google Workspace with the ability to derive actionable insights from data
Preferred Qualifications
- Knowledge of SQL/Query builder
- Background in leading employee shift-level transportation for 5000+ employees at a daily level
- Understands all nuances of running employee shift-level transportation for large corporates
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.