About the Role
Uber Eats is looking to grow its Regional Operations team in the EMEA HQ in Amsterdam. The Regional Operations team plays a critical role in making Uber Eats the preferred delivery platform for merchants, couriers, and customers across our 14 EMEA countries where we operate. We serve the business and local markets by helping scale our most impactful processes and initiatives, and drive innovation in the region. Within the Eater Operations team, we focus on growing & retaining our consumers on the platform by optimizing aspects of acquisition, engagement and pricing.
In this role you will play a pivotal part in driving consumer growth via creating investment strategies and data-driven recommendations, as well as building scalable processes to execute them. This includes analyzing large datasets, identifying trends and translating them into actionable insights which drive user acquisition, engagement and retention across different Uber Eats markets in the EMEA region. In parallel you'll play a critical role in deploying investment budgets via our automated tools, as well as monitoring performance.
Want more jobs like this?
Get Data and Analytics jobs in Amsterdam, Netherlands delivered to your inbox every week.
We're looking for a creative problem solver who has passion for getting a deep understanding of consumer behavior and its dependencies on pricing, promotions and engagement campaigns. This will entail working closely with Country teams, Finance, Product, Finance and Marketing.
What You'll Do
- Build and launch processes: You will be creating processes that optimise growth and spend efficiency across various engagement and retention initiatives.
- Analytics: you will analyze different user acquisition and engagement channels and create dashboards to measure their performance and effectiveness.
- Data driven decision making: You will use data on a daily basis to lead your decision making, as well as to generate insights and recommendations.
- Capital Allocation: Collaborate with teams to define their growth strategy and support efficient capital allocation by creating models and frameworks.
- Stakeholder management & collaboration: You will build credibility and deliver value to the local operation teams, while collaborating with cross-functional teams in the EMEA HQ, Amsterdam (other Regional Operations teams, Strategy & Planning, Finance, Product...).
- Work on product rollouts: You will work with the different Product team to experiment & rollout consumer-facing products in EMEA.
What You'll Need
- At least 4 years of experience in Business Operations, Growth, Data Analytics, Data Science, Consulting, Pricing and a strong analytical background.
- A Bachelor or Master's Degree, preferably in Computer Science, Engineering, Economics or Business
- Advanced SQL skills is a must; Gsheets/Excel and some dashboarding/data visualization experience (i.e. Looker, Tableau, or similar).
- First hand experience with experimental design (such as A/B experiments) and statistical methods.
- Excellent communication skills with an ability to translate quantitative findings into action plans and clearly present data to various audiences.
- Good problem solving skills with an ability to structure the challenges we face into concrete action plans.
- Proven project management skills with an ability to set up and manage processes or projects from the ground up.
Preferred Qualifications
- Partner management skills with experience working in diverse, cross-functional and global environments.
- Experience with Python is a plus.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.