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Program Specialist IV - Product Insights & Rollouts

AT Uber
Uber

Program Specialist IV - Product Insights & Rollouts

Bonifacio Global City, Philippines

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Role

This is an exciting opportunity to join the GDX Product Insights and Rollouts Team in APAC to lead the management and rollout of Support products and implement Global First strategy for CO products. Global First is a key business priority to drive impact through the rapid, global scaling of new tech and products. What you can deliver and earn in this role:

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  • Own and drive a key lever in achieving a company-wide strategic initiative (global by default and reduce complexity)
  • Direct visibility and interaction with senior leaders across CommOps and Product. Great opportunity to get closer to Product, Eng, and Product Operations

Your Impact in Role:

  • Manage existing rollouts of Global First CO products in APAC: Work with different APAC and Global stakeholders to lead the launch and rollout of CO roadmap across APAC
  • Investigate issues as they come: Work with the Global and APAC teams to investigate issues that may happen in the process of rollouts or BAU, managing Jira tickets as needed
  • Analysis and reporting of Product metrics: Review and report on CommOps metrics and how they perform on a week to week basis, and then generate insights on how products and rollouts can impact said metrics moving forward
  • Communication: you'll be presenting to senior leaders, stakeholders, and large audiences, leading meetings, and packaging impactful internal comms about product rollouts and insights

The Experience You'll Bring:

Basic Qualifications

  • Problem-solving & analytical skills: rapid identification of potential challenges and designing, aligning, and implementing solutions. Ability to conduct analysis independently
  • Strong stakeholder management skills: extending across global and in-market teams, as well as different organizations across Uber
  • Ability to navigate Uber's organization - knowing who to engage with and when to drive the program forward

Preferred Qualifications

  • Understanding of product development lifecycle (CO specifically) and the role of the different contributors across Product, engineering, design, data science, and operations
  • Above average tech understanding- The people who thrive in PIR can deduce how technology works through basic logic and by reading voluminous Product Requirements Documents.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Taguig, Metro Manila, Philippines
Job ID: Uber-136606
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program