#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber!
About the Role!
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The Virtual Onboarding Program helps onboard drivers virtually with assistance and contributes significantly to the supply of INSA
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- Manage a team of calling agents
- Analyze the conversion of different lead sources and plan to meet targets
- Work with stakeholders to understand city requirements
---- Basic Qualifications ----
- Problem-Solving
- Execution Excellence
- Team Management
---- Preferred Qualifications ----
- Experience in sales or onboarding
- Experience in managing large teams
- Experience handling data and running basic data analysis
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.