About the Role
We're looking for a People Partner to provide support to our employee population, someone who is passionate about finding ways to best support our growing Uber family in the LATAM region, mainly for the ACAC subregion (Andean, Caribbean and Central America countries).
The People Partner is primarily responsible for supporting employees and leaders in the various businesses we operate in. You will partner with HRBP(s) on various stages of the employee lifecycle from talent management, performance management, onboarding/offboarding, and business-driven initiatives.
The ideal candidate is driven by data, organized, and passionate about continually maturing processes and improving the Uber employee experience. A successful candidate will thrive in a fast-paced environment and adapt as new priorities come up. Outstanding communication skills, time management, and attention to detail are key attributes in this role.
Want more jobs like this?
Get jobs in Santa Ana, Costa Rica delivered to your inbox every week.
What the Candidate Will Do
- Provide support to employees and leaders in the business: coaching on performance management, accommodations, business conduct, policies, and other HR-related topics
- Analyze data from various daily activities and projects to identify patterns and trends that can help create, and improve processes, or identify areas of concern
- Partner with your cross-functional teams on larger projects and organizational changes
- Identify and complete continuous improvement of HR programs and processes to enhance the overall employee and manager experience
- Provide support to the various functions areas during the performance review lifecycle by contributing to the talent reviews, talent assessment, and follow-ups
- Own and strengthen key partnerships on behalf of the team (with other People COEs: Benefits, ER, People Operations, People Systems, Analytics, HRBPs)
- Facilitate the adoption and continuous improvement of HR programs, policies, and processes to improve the enablement and experience of employees and managers
- Complete processes and project work to maintain compliance in your region or function
Basic Qualifications
- Minimum 5+ years of professional experience related to generalist approach, advisor, business partner, or project/program manager in the human resources field
- Advanced proficiency in English and fluent in Spanish
- Experience with coaching line managers & peers on HR processes and supporting them in strengthening their leadership skills
- Proven capability of providing employee and manager HR consultations
- Experience with driving positive solutions to advanced employee complaints and discrimination charges
- Strong analytical skills and logical thought processes, with the ability to identify and resolve sophisticated and sensitive HR issues/problems
- Proven effective partner management and collaboration with other teams to deliver a consistent employee experience
- Exposure to employee relations and understanding of the investigation process
- Excellent verbal and written communication skills; and strong project management expertise
- Workday experience and/or experience using JIRA or ServiceNow is a plus
- Knowledge of employment law preferred
- Hands on approach
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.