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People (HR) Operations Coordinator

AT Uber
Uber

People (HR) Operations Coordinator

Amsterdam, Netherlands

About the Role

We're looking for a People Operations Coordinator in Amsterdam to support our employee population in the EMEA region - someone passionate about finding ways to support our growing employee base best.

The People Operations Coordinator is primarily responsible for providing excellent service to our employees through tickets and taking care of the administration of lifecycle events in the Netherlands and some other EMEA countries. You help us improve our operations by identifying opportunities through data, standardizing, and simplifying our processes. In addition, you will be a subject matter expert in one or more employee life cycle programs.

What You'll Do

  • Provide high-quality support to employees by responding to questions and escalating issues as necessary
  • Support the admin for all employee lifecycle events for various countries in EMEA (main focus: Netherlands)
  • Ensure compliance with local labor law whilst executing processes and queries
  • Support the New Hire Orientation on site in Amsterdam (e.g. invites, updates slide decks, facilitate speakers, etc.)

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5. Maintain and update data within our HR System, ensuring a high degree of accuracy
  • Support the integrity of our data by running regular audits and reporting
  • Manage necessary interactions and coordination with employees (incl. managers), HR stakeholder teams, and external stakeholders regularly for issues and processes around employment
  • Assist with ad-hoc projects within the People Operations Team and other administrative tasks as assigned
  • Identify operational weaknesses through data and process reviews
  • Support with simplification of our work processes (e.g. standardization, automation, etc.)
  • Drive a life cycle program as subject matter expert

  • What You'll Need

    • Professional proficiency in English and Dutch required
    • 2-3 years of prior experience in a People/HR Operations, Business Operations, or Consulting Operations role at either a high-growth tech startup or a large, well-established company
    • Strong customer service and administrative skills
    • Experience with a ticketing system
    • Data and system savvy (experience with Excel or Google Sheets, system experience)
    • Affinity with HR; we are curious to know why

    Preferred Quaifications

    • Bachelor's degree, preferably in business / human resources
    • Basic level of understanding of various employment laws in EMEA and their impact on HR matter
    • Stakeholder management skills to collaborate with a lot of different (HR) teams to answer queries and resolve issues
    • Process improvement to standardize and simplify processes
    • Problem-solving in day to day queries and escalations

    We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

    Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

    *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

    Client-provided location(s): Amsterdam, Netherlands
    Job ID: Uber-137733
    Employment Type: Full Time

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Health Reimbursement Account
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • FSA With Employer Contribution
      • Fitness Subsidies
      • On-Site Gym
      • Mental Health Benefits
    • Parental Benefits

      • Fertility Benefits
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • Pet-friendly Office
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Paid Vacation
      • Unlimited Paid Time Off
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K)
      • Company Equity
      • Performance Bonus
    • Professional Development

      • Work Visa Sponsorship
      • Associate or Rotational Training Program
      • Promote From Within
      • Mentor Program
      • Access to Online Courses
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program