#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About The Team Since launching the service in Japan in Sep. 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers. We have seen incredible customer love and acceptance over the past seven years of Uber Eats in Japan. We started in Tokyo and now our service is nationwide in all 47 prefectures. 2024 brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.
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#GoGetIt embodies the attitude and mindset of Delivery at Uber. We need to ensure that we are growing all sides of our marketplace (merchants, delivery partners and eaters), so that we can provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and delivery partners.
About the Role
Uber is a technology company whose mission is to reimagine the way the world moves for the better. We connect consumers and restaurants, grocers, and other merchants so they can buy and sell meals, groceries, and other items, then we match them with independent delivery service providers.
Our technology helps people connect and move in over 70 countries and 10,000 cities around the world.
Uber Eats Japan is seeking a sales manager to lead our outbound sales representatives - someone who does this with both short and long-term market goals in mind. (Due to current structure, you will focus on leading Field Sales team.) You will ensure that the right people and processes are in place to get there. You'll work closely with your peer sales managers, program manager, onboarding team, and with support from XFN team.
Your Impact in Role:
- Build and manage a successful Outbound sales acquisition team responsible for exceeding sales KPIs and working closely with leadership and cross-functional teams.
- Be a strategic thought partner to the SMB and broader restaurants organization in regards to customer engagement, onboarding, restaurant partnerships & expansion plans.
- Drive and monitor successful execution to achieve results. Implement an efficient sales management system, and drive the sales discipline required to achieve sustainable results.
- Execute in short-term with a high sense of urgency and accountability while maintaining a vision and preparing for long-term sustained success.
- Work closely in a matrixed environment with local, regional and global support, operations, marketing, strategy, analytics, design, engineering, and finance teams to grow your business.
- Create a high performance culture in your team centered on customer focus, including hiring & coaching for continuous growth.
The Experience You'll Bring:
- 3-5+ years of experience in B2B high growth companies with a track record of sales performance and leadership experience in account acquisition.
- Sales transformation skills, stakeholder influencing skills and ability to manage through ambiguity are also core to success.
- Fluency in Japanese and Business English is better.
Nice to have:
- 2+ years sales leadership experience (Evaluation experience is not required)
- 2+ Field Sales Experience
- Business English Skill
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.