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Marketplace Operations Manager

AT Uber
Uber

Marketplace Operations Manager

Johannesburg, South Africa

About the Role

As a Marketplace Operations Manager for low cost at Uber, you will be an integral part of the team responsible for optimizing and managing the marketplace ecosystem for low cost. This role requires a deep understanding of marketplace dynamics, excellent analytical skills, and the ability to collaborate with cross-functional teams. You will contribute to enhancing the efficiency and effectiveness of Uber's marketplace, ensuring a seamless experience for riders and drivers

What the Candidate Will Do

  1. Identify opportunities for market expansion and collaborate with the launch team to onboard new drivers and riders for low cost products
  2. Monitor and balance the supply and demand of drivers and riders in real-time.
  3. Develop and manage incentive programs to influence driver and rider behavior and meet marketplace goals.
  4. Collaborate with customer support teams to enhance the overall rider and driver experience.
  5. Stay informed about local regulations and market dynamics and work with cross functional teams to ensure marketplace compliance and customer safety, and sentiment.

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What the Candidate Will Need
  1. A minimum of 4 years of experience, preferably in data analytics, operations management, management consulting, investment banking and / or start ups
  2. Bachelor's degree in Business, Economics, Engineering, or any related field.
  3. Excellent communication and collaboration skills.
  4. Ability to thrive in a fast-paced, dynamic environment.

---- Preferred Qualifications ----
  1. Familiarity with the ride-sharing industry and its competitive landscape.
  2. Previous experience in operations, strategy, or marketplace management.
  3. Strong analytical and quantitative skills, with proficiency in data analysis tools.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Johannesburg, South Africa
Job ID: Uber-140273
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program