We're hiring in Mexico City and Santiago de Chile
About the Role
As the Marketplace Abuse Lead at Uber, you'll be at the forefront of maintaining the integrity of our platform! Your mission will be to develop and implement strategies that proactively identify, prevent, and mitigate various forms of earner marketplace abuse. Collaborating with cross-functional teams-including Central and Territories teams, Product, Risk, and more-you'll lead initiatives to establish and enforce policies, conduct thorough investigations, and utilize data analytics to detect abuse patterns. Your leadership will drive operational efficiency and ensure a seamless experience for our users!
What You'll Do
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- Team management: Lead and mentor the Marketplace Abuse team, fostering a culture of high performance!
- Monitor earner abuse trends: Leverage data analytics to identify and understand abuse patterns.
- Design and implement strategies: Develop and execute comprehensive strategies to detect, prevent, and mitigate abusive activities.
- Collaborate cross-functionally: Partner closely with Operations, Product, Legal, and customer support teams to enhance earner abuse prevention measures.
- Report to leadership: Provide regular updates and actionable insights to senior leadership on marketplace abuse trends and the effectiveness of preventive measures.
What You'll Need
- 7+ years of experience solving complex analytical problems; experience in tech companies, business consulting, or related fields is preferred.
- Professional English proficiency.
- At least 7 years of experience managing a team.
- Strong analytical skills with experience in leveraging data to identify patterns and develop actionable insights.
- Strong problem-solving skills with the ability to think critically and make data-driven decisions.
- Ability to thrive in a fast-paced, rapidly changing environment, managing multiple priorities and projects simultaneously.
- Proficiency in data analysis tools such as SQL, Python, or similar is preferred.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.