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Manager, US Enterprise Franchise

AT Uber
Uber

Manager, US Enterprise Franchise

New York, NY

About the Role

As the Manager for the US Enterprise Franchise Team you will lead a team of Partner Managers to grow and deepen our partnerships with franchise groups and locations across the country. The ideal candidate will have shown success in building joint partnerships with Enterprise level partners, mentoring and developing their people, handling senior executive relationships, and developing scalable processes.You will succeed in this role if you find focus in fast-paced environments, are a mentor at heart and possess an unflagging appetite to continuously learn and teach.

What You'll Do

  • Responsible for growth against the franchise based locations. You'll have end-to-end accountability for leading commercial agreements with strategic partners and driving growth across priority business metrics such as gross bookings, net inflows, active locations as well as key operational levers such as restaurant online rate, average basket size and others
  • Build and develop a robust team of 7 Client Partners and Partner Managers
  • Develop and execute strategy across the team to hit business and team targets.
  • Create a strong team culture within your team and Uber Eats Enterprise Sales as a whole that attracts top talent internally and externally
  • Develop outstanding, indispensable partnerships between Uber Eats and top restaurant partners by empowering your team
  • Facilitate focused and productive collaboration within your team and with your cross-functional partners to deliver against your partner's goals
  • Collaborate closely with operations, marketing, legal and product to develop Joint Business Plans with your partners that drive long-term growth
  • Consult with Product Marketing and Product teams to help shape product development in support of partner needs. Be an internal and external thought-partner with senior stakeholders in regards to the future of food delivery, restaurant partnerships and eater acquisition
  • Employ critical thinking and creative problem-solving skills to navigate complex relationships.

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Basic Qualifications

  • Minimum 5+ years of full time experience
  • Sales/account management experience in a high growth company, selling, developing, negotiating and upselling account base

Preferred Qualifications

  • Previous management experience of target driven sales team
  • Excellent at building and auditing Sales processes along with analyzing and articulating problems and opportunities therein
  • Extensive track record of Seller/Account Management coaching, developing people, and building successful teams
  • High EQ and natural interpersonal skills. A connector and expert communicator
  • Ability to take initiative and easily adapt to constantly-changing work environment
  • Strong analytical capabilities
  • An entrepreneurial mentality, passion for building things, working towards a shared goal, and ownership of outcomes
  • Hands-on and eagerness to coach, mentor and develop team
  • Ability to work cross functionality with stakeholders outside of own team
  • Ability to influence and recommend ideas, strategies and plans

For Chicago, IL-based roles: The base salary range for this role is USD$152,000 per year - USD$169,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$169,000 per year - USD$188,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): New York, NY, USA; Chicago, IL, USA
Job ID: Uber-140701
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program