Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber!
About the Role
We're seeking a visionary leader to spearhead Uber's next wave of supply growth and innovation in India SA. This exceptional opportunity allows you to collaborate with top leaders globally and locally, driving high-impact initiatives. You'll lead high-scale programs aimed at supply acquisition at low cost while incubating bold, innovative programs that fuel our next phase of growth. If you thrive on solving complex challenges and shaping the future of how we acquire & retain supply, this is the role for you.
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Your Impact in Role
- Strategic Vision & Execution: Shape Uber's game plan for India SA by aligning strategy with regional teams while maintaining a hands-on approach to troubleshooting city-level challenges and identifying optimization opportunities.
- Scaling & Process Excellence: Drive large-scale initiatives with a focus on implementing scalable processes and best practices that enhance customer experience and operational efficiency.
- Stakeholder Leadership: Influence and rally cross-functional business and functional teams toward shared goals, ensuring alignment and measurable impact
- Project Management Expertise: Lead multiple high-impact, complex projects independently, delivering long-term business results
- Creative Problem-Solving: Approach challenges with a solution-driven mindset, leveraging innovation to drive efficiency and unlock new opportunities.
- Strong Communication & Influence: Effectively engage with regional and global teams, distilling insights into actionable strategies and driving alignment across stakeholders.
- Cross-functional collaboration: Work closely with relevant teams to shape program vision and roadmaps, ensuring solutions directly address critical business challenges.
The Experience You'll Bring
---- Basic Qualifications ----
- At least 7 years of experience in management consulting, operations, strategy, sales, or analytics, with a proven track record of driving impactful business outcomes.
- Minimum 3 years in a senior leadership role, influencing high-stakes decisions and shaping strategic direction.
- Proven ability to lead cross-functional initiatives, navigating complexity to deliver measurable results.
- Experience managing and mentoring teams, including direct leadership of 2-3 managers, fostering high performance and growth.
---- Preferred Qualifications ----
- Proven experience in incubating and scaling programs, from conceptualization (0 to 1) to full-scale execution and expansion (1 to 10).
- Exceptional stakeholder management and communication skills, with the ability to engage, influence, and align senior leadership on strategic initiatives.
- Strong track record of collaborating with Product and Tech teams, driving tailored solutions that directly impact program success and business outcomes.
- Demonstrated success in leading high-performing sales teams in fast-paced, high-volume environments, consistently delivering strong results.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.