About the Role
The Product Operations team plays a pivotal role in ensuring that our marketplace operates smoothly and efficiently on a global scale. Our fundamental goal is to i mprove product impac t by surfacing needs, prioritizing opportunities, testing solutions, and iterating on products and metrics that drive marketplace performance.
In this role, you will focus on the product suite that ensures the delicate balance of supply and demand-a critical factor in creating the best possible ordering experience for our delivery consumers. You'll work cross-functionally to identify challenges, optimize processes, and roll out innovations that keep our marketplace dynamic and efficient as we scale.
Want more jobs like this?
Get jobs delivered to your inbox every week.
If you're passionate about solving marketplace complexities, driving measurable results, and working in a fast-paced, high-impact environment, we want you to help us shape the future of on-demand delivery at Uber.
What the Candidate Will Do:
- Lead a community of strategic leaders to encourage meaningful impact to the business
- Maintain regular communications with key partners across the org
- Ensure partners are aligned on key objectives for the programs/products they oversee
- Advise product teams on the global feasibility of products throughout the product lifecycle
- Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch
- Identify key problem areas and/or geographies impacted by the product post-launch
- Surface and advocate for key insights from the business to advise product improvements
- Define the operating structure and processes to implement on our product strategy as an individual contributor on a highly-effective product operations team
Basic Qualifications:
- Minimum 7 years of experience in operations or business consulting
- Minimum 3 years of experience building and managing teams
- High business acumen and ability to lead decision making across multiple stakeholder groups
- Ability to use data to inform and support critical decisions
- Strategic alignment, able to bring key partners across functions together
- Ability to foster collaboration and facilitate teamwork
- Excellent communication skills
- Deep understanding of the user experience
- Leadership experience, preferably across complex projects with global scale
Preferred Qualifications:
- Prior experience working on global projects, or in an international setting
- A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
For New York, NY-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.