About Uber
At Uber, we ignite opportunity by setting the world in motion. We tackle big problems to help drivers, riders, delivery partners, and users get what they need in more than 10,000 cities worldwide. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, join us, and let's move the world forward together.
About the Role
Uber Eats was launched in Portugal in November 2017 and has quickly become the most used delivery platform in the country. We are available in 100+ cities, delivering from over 12,000 stores and growing rapidly! As a Junior Merchant Operations Manager in Portugal, you will enhance the experience for our merchants and drive operational efficiency through data-driven insights and innovative business initiatives.
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What You Will Do
- Monitor and Analyze Data: Supervise market performance using Uber's rich dataset to understand merchant challenges and improve operations. Develop analytical frameworks, operational models, and dashboards.
- Project Management: Oversee and execute complex projects such as the launch of new products and processes, ensuring timely and high-standard delivery.
- Support Strategic Partnerships: Collaborate with Account Managers and Sales teams to support strategic partnerships, contributing to business growth and partner satisfaction.
- Build and Optimize Processes and Tools: Identify improvement opportunities, define action plans, and work with global teams to launch and adapt solutions for the local market.
- Liaise with Product Teams: Serve as the voice of the Portuguese market, prioritizing future application changes and launching new product features in collaboration with cross-functional teams like Finance and CommOps.
What You Will Need
Basic Qualifications
- At least 2 years of experience in operations management, management consulting, investment banking, or strategy roles in a large business.
- BSc or MSc in a quantitative field such as economics, management, mathematics, or engineering.
- Strong analytical and critical thinking skills with experience in data-driven decision-making.
- High adaptability to change and ability to execute quickly on both strategic and tactical responses.
- Entrepreneurial mindset with the ability to own projects end-to-end.
- Excellent proficiency in Excel.
- Fluency in English and Portuguese.
Preferred Qualifications
- Experience with SQL or a willingness to learn and use new software tools.
- Knowledge of the on-demand or same-day delivery industry.
Why Join?
Joining Uber means being part of an inclusive and diverse team driven by a shared goal of moving the world forward. We offer comprehensive health, life, and disability coverage, a wellbeing stipend, and generous leave policies to support your personal and professional life. Explore the benefits of working at Uber here.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.