#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About the Team
UberEats has been a market leader in Online Food Delivery for the past five years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services. #GoGetIt embodies the attitude and mindset of Delivery at Uber. We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.
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About the Role As the Head of Sales Operations for UberEats ANZ, you'll play a critical role in shaping the future of our sales and restaurant organisation. Acting as both a strategic partner and operational leader, you'll work closely with the ANZ Head of Sales, Sales Leadership, and cross-functional teams to drive growth, streamline operations, and ensure the team is equipped to succeed. You'll also collaborate with APAC and Global Sales Operations teams to align strategies, share best practices, and improve processes, all while leading a high-performing Sales Operations team.
Your Impact in the Role
- Sales Strategy Development: Support the development of and implement medium- to long-term sales strategies that enable sustainable growth and competitive advantage.
- Data-Driven Decision Making: Use external insights and internal analytics to forecast trends, influence organizational decisions, and optimise performance.
- Team Leadership: Lead and develop the ANZ Sales Operations team, ensuring alignment with strategic priorities and operational excellence.
- Sales Reporting & Forecasting: Establish and execute robust operating cadences (e.g., pipeline reviews, forecasts, top-deals analysis) to ensure sales targets are met.
- Target Setting & Alignment: Develop reliable and transparent target-setting frameworks, gaining alignment from key stakeholders to ensure goals are realistic and achievable.
- Operational Efficiency: Identify inefficiencies in sales processes, implement improvements (e.g., Salesforce enhancements, streamlined reporting), and ensure the team operates at maximum efficiency.
- Advocacy & Influence: Advocate for the tools, resources, and enablement required for the ANZ sales team's success across APAC and Global Sales Operations.
The Experience You'll Bring
- Extensive Sales Operations Expertise: Proven experience in Sales Operations, ideally within SaaS or technology industries, with a deep understanding of CRM fundamentals (e.g., Salesforce.com).
- Strategic Problem-Solving: Ability to develop frameworks for complex challenges and implement solutions effectively.
- Analytical Acumen: Strong analytical skills to interpret data, identify trends, and guide strategic decisions.
- Leadership Experience: Demonstrated success in leading and developing high-performing teams.
- Effective Communication: Clear and collaborative communication style, with the ability to influence stakeholders and align cross-functional teams.
- Proactive Mindset: A solution-oriented approach with the ability to identify opportunities and preempt challenges.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.