Growth Manager, Grocery and Retail

This role calls for a combination of project management, relationship management, operational optimization, data analysis and complex problem-solving.

You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and be passionate about driving excellent customer experience.

What You'll Do

Growth: Develop plans in collaboration with your G&R accounts to grow their business through increasing same-location sales (i.e. marketing, SKU range, operating hours expansion), launching new locations (i.e. locations deployment, expansion support), experimenting with new business models (i.e. dark stores) or other ideas you come up with.

Account management: Be the main point of contact at HQ level for your G&R accounts. You will create long-term relationships with our key accounts, ultimately maximizing their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business.

Data analysis and operational optimization: Quantify everything you do. Utilize data on decision-making to increase performance and act on identified issues to ensure you meet the objectives. Last but not least, be a master of process building.

Stakeholders and project management: Collaborate closely with operations, marketing and business development to ensure the team is meeting the growth objectives. Be a strategic thought partner in regard to the growth of G&R partners.

Marketing initiatives: Build the category with the help of marketing initiatives in-store and digitally to make sure we educate our users into Grocery & Retail.

What You'll Need

Comprehensive experience: 2-4 years of experience in operations, consulting, business development, account management, project management, or enterprise partnerships.

Autonomous & proactive: Able to work with minimal oversight, and to move forward from issues management to push growth initiatives and projects that will add value to our partners and help them fulfill their potential on Uber Eats. You are able to take initiative and easily adapt to the constantly-changing work environment.

Problem-solving: When you see a problem, you work hard and think out of the box. You don't stop until you fix it.

Project management: You develop meticulously detailed KPI improvement plans in collaboration with partners and then execute them successfully, regardless of any surprises or ambiguity along the way.

Relationship building: You build strong connections with both external partners and internal stakeholders, backed by outstanding communication and interpersonal skills. You can persuasively communicate recommendations and effectively champion your partners' needs.

Data-driven judgement: You leverage solid analytical thinking and commercial judgment to assess partner performance and financial viability, ensuring you make informed decisions that drive mutual success.

Hard skills: Fluency in English and Polish, proficiency in Google Sheets, SQL is a plus.

Why Join Uber?

Working at Uber means being part of a global team that is reshaping how people and goods move in cities. You'll have the opportunity to grow, work alongside talented and driven colleagues, and contribute to building something innovative. We offer competitive benefits, flexibility, and a culture that celebrates diversity and collaboration. Learn more here: Uber Benefits

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.