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Grocery & Retail Strategy & Operations Manager

AT Uber
Uber

Grocery & Retail Strategy & Operations Manager

Sydney, Australia

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About The Team:

Our Grocery & Retail business is a startup within Uber, a team focussed on growth and innovation, but with the support and leverage of Uber's large global ridesharing and delivery businesses. We own the delivery of everything that isn't restaurant food - think groceries, essentials, alcohol, pharmaceuticals, and (in the future) many more retail categories... We have bold ambitions for our Grocery & Retail business globally, having already scaled it to a $10b AUD ARR turnover and growing at 40%+ YoY - and we're really only just getting started!

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About The Role:

Come drive growth in a fast paced, dynamic business. The Grocery & Retail Team is on a mission to help Aussies and Kiwis get almost, almost anything delivered. As a Senior Strategy & Operations Manager, you will be responsible for addressing emerging opportunities and challenges that can help accelerate growth for the Grocery & Retail business. You will work cross-functionally with team members across Commercial, Product and Delivery teams to identify, scope, and deliver a variety of special projects.

Your Impact in Role:

  • Own the strategy and execution of special projects aimed at addressing unique opportunities and challenges in the Grocery & Retail business. This may include large-scale product rollouts or incubating new growth avenues.
  • Contribute to long-term strategic initiatives, supporting the leadership team with key insights, strategic recommendations, and project execution.
  • Conduct data analysis using SQL and Google Sheets to support your recommendations and present insights to business leaders.
  • Design and implement solutions that scale and measure the impact of the strategies you execute in order to drive continuous improvement across the business.
  • Partner closely with cross-functional teams (across Operations, Commercial, Product) to align on project goals and ensure timely execution.

The Experience You'll Bring:

  • Quantitative degree and 5+ years of operational and analytical experience gained in a tech company, strategy consulting, finance, or other relevant industry
  • Customer-centric thinking and a continuous improvement mindset
  • Problem solving - the ability to break down ambiguous problems by applying structure and using data-driven insights to solve them
  • Analytics - experience dealing with complex data sets using excel/google sheets (SQL a plus), deriving insights, checking against what you see in the real world and synthesising recommendations
  • Project ownership and delivery - demonstrated ability to work closely with cross-functional teams, plan and prioritise workstreams across multiple projects and complete tasks with a high attention to detail

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Sydney NSW, Australia
Job ID: Uber-135188
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program