Whether it's a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Grocery & Retail Account Management teams are on the frontline focusing on improving the experience for merchants and consumers using our platform.
Grocery & Retail is a fast-growing business within Uber that enables consumers to get just about anything delivered that isn't restaurant food - think groceries, essentials, alcohol, pharmaceuticals, and more. Our path to success originates from a strong local presence, and the Grocery & Retail Account Management teams collaborate closely with key merchant partners to sustainably grow their business whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.
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About the Role
We're looking for a sharp, highly motivated individual to join our Sweden Grocery & Retail team. As a Growth Associate, you'll manage and grow some of our most strategic merchant partnerships (think 7-Eleven, Pressbyrån, Coop), driving revenue, operational excellence, and outstanding customer experiences.
In this role, you'll take full ownership of your portfolio, constantly evaluating performance and launching cross-functional initiatives to optimize outcomes. You'll work closely with merchant partners, as well as our support, operations, product, and sales teams, to deliver maximum value for both Uber Eats and our partners.
This is a unique opportunity to shape the future of Uber Eats Grocery & Retail in Sweden, with a strong focus on building relationships, solving complex challenges, and scaling innovation in a fast-paced environment.
What You'll Do
- Partner with merchants to optimize their business and operational performance on Uber Eats.
- Build and nurture deep relationships with key partners, identifying opportunities to elevate their delivery game.
- Bring a data-first mindset: analyze trends, build models, track initiatives, and deliver actionable insights to drive success.
- Troubleshoot and resolve complex operational issues, ensuring timely solutions for merchant partners.
- Lead and support strategic initiatives across the business, wearing multiple hats to create long-term growth opportunities.
- Drive onboarding efforts to attract new merchant partners to the platform.
What You'll Need
Basic Qualifications
- 3+ years of experience in a client-facing role managing large or mid-sized accounts.
- Bachelor's degree or equivalent (Master's degree is a plus).
- Fluency in both Swedish and English.
- Proficiency with Google Sheets and/or Excel.
Preferred Qualifications
- Exceptional communication and relationship-building skills.
- Proven ability to manage complex partnerships, with a strong track record of success.
- Self-starter who thrives in autonomy, confidently driving initiatives with minimal oversight.
- Data-savvy mindset with sound commercial judgment, leveraging insights to make informed decisions.
- Critical thinker with creative problem-solving abilities.
- Adaptable and agile in fast-changing environments, delivering results quickly.
- Experience with Salesforce and SQL is a strong advantage.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.