About the Team
At Uber, we reimagine the way the world moves for the better. There are a lot of operations and technologies that enable this mission and Uber's GSS (Global Scaled Solutions) org leads several of those capabilities such as localization/internationalization, data annotation for AI/ML innovation, testing, map editing, digitization programs and more. We have built industry leading tech and ops muscle for the same and are now externalizing these offerings.
Our goal is to establish a dedicated and highly specialized sales team, facilitating the expansion of our services to cater to both large and medium-sized enterprises. This endeavor is aimed at the company priority "Seed the Future" with incubation of a new business line within Uber.
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About the Role
As a Principal Account Executive, you will be responsible for accelerating sales revenue and account management with enterprise customers for a new growth area for Uber. You will be responsible for the strategic direction, scaling and go-to-market of Uber GSS services and solutions and work with a forward thinking Tech organization to play a pivotal role in our success.
To meet the needs of our ambitions, you will be required to work with a geographically diverse team. Reporting to the Head of GSS Growth and Partnership, you will partner with leadership to align on sales structure, revenue targets and KPIs to ensure you are delivering on customer needs and exceeding Uber's revenue targets.
Based on a deep understanding of the GSS capabilities you will drive revenue by demonstrating the value of GSS Services and solutions to customers. You will utilize your strong network and relationships to help accelerate key partnerships and unlock opportunities.
What the Candidate Will Do
- Identify and secure new enterprise customers directly. This requires the establishment of relationships with the key decision makers and influencers in the various organizations, understanding their current and future needs, and working to find the right GSS product/solutions for them.
- Meet your revenue targets - you should always be looking for opportunities for GSS to make an impact and always be closing.
- As an experienced account executive foster culture of accountability, collaboration, integrity, problem solving, and high standards. Managing individuals effectively through coaching, monitoring, development, and strategic leadership.
- Conduct executive meetings, demonstrations, and sales calls as necessary and strategically partner with account management, implementation, strategy, operations, and broader GSS team.
- Build and maintain strong relationships with key clients, partners, and stakeholders. Prepare and present regular sales reports and forecasts to the leadership team
- Stay up-to-date with industry trends and competitor activities. Contribute to refining Uber GSS' offering to the industry based on the evolving needs and industry trends observed. Work closely with the internal product team to communicate customer feedback/requirements, and provide market insights to help shape the product roadmap.
- Develop new ways of working. Help refine pitch narratives that scale across our global team and be ready to wear many hats to build our business. Jump in to help your teammates when the need emerges.
What the Candidate Will Need
- 10+ years in a full sales cycle role: prospecting, outreach, pitching & closing in a technology environment (SaaS, Tech Services, Tech Solutions, etc.).
- 2+ years of experience selling data labeling/annotation, language services, and/or quality/testing OR B2B sales experience at Uber.
- Experience selling tech offerings similar to data labeling/annotation, language services, and quality/testing.
- People management experience. Sales leadership experience and track record of driving teams to exceed quotas.
- Proven track record of building and managing a multi-million dollar business.
- Revenue/forecasting experience. Highly adept at Salesforce and Excel/Google Sheets - reporting, data analysis, and process improvement.
- A genuine give-and-take approach to problem solving, acting as a true peer and partner to the business and all other relevant stakeholders across the organization.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.