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A bout the Team
UberEats has been a market leader in Online Food Delivery for the past five years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services. Our challenge is growing all sides of our marketplace so that we can provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.
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About the Role
The Enterprise Partner Success Manager drives business growth and product adoption with our large restaurant partner groups in Australia, expanding our business together in mutually beneficial ways. A successful Partner Success Manager deeply understands our restaurant partners; builds strong relationships with decision makers and influencers throughout the organisation; and effectively identifies and exploits opportunities to improve core business metrics for our restaurants and for Uber Eats.
Your Impact in Role
- Lead post-deal partner management for a book of Australia's high value and high potential restaurant partners
- Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your partners and ensure high retention by driving mutual business value.
- Understand the stakeholder landscape and ensure we have strong relationships throughout our restaurant partner organisations. Represent Uber at relevant events at national and local levels.
- Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners
The Experience You'll Bring
- You have previous customer-facing experience at executive levels, and have been accountable for achieving business targets or delivering a quota.
- Commercial acumen. Understanding of how businesses and organisations work and how to navigate a partner's business
- Excellent communication skills and the ability to manage diverse stakeholders across businesses and levels.
- Project management and organisational skills. Experience working cross-functionally strongly preferred. Marketing experience is a plus.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.