About the Role
This role focuses on post-sales support, helping merchants turn potential into reality. As an Account Coordinator, you'll play a critical role in driving sustainable growth, retaining high-value accounts, and providing strategic guidance to improve business operations. By expanding services and fostering long-term partnerships, you'll create mutually beneficial revenue growth for both merchants and Uber Eats.
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- Drive our business performance in your assigned portfolio by focusing on improving the experience for restaurants, delivery partners, and consumers using our platform
- Ensure we have the best restaurant offering and optimize their operational performance
- Identify and initiate new partnership opportunities in your city
- Foster deep relationships with top restaurant partners, identifying and acting on opportunities to take their delivery business to the next level
- Drive on-the-ground knowledge and context about the city you operate into the wider Uber Eats team
- Tackle or escalate complex operational issues for timely resolution for our top restaurant partners
- Act as an ambassador of Uber Eats mission, brand, and product
Want more jobs like this?
Get Account Management jobs in Miami, FL delivered to your inbox every week.
---- Basic Qualifications ----
- At least 1 year of professional experience in Account Management, Business Development, Marketing, Operations, or similar
- Data-driven decision-making mentality and sound commercial judgment
- Strong Motivation and Passion to work with top restaurants and build a business together
- Experience working with Google Sheets/Excel
- Fluency in Polish and English
---- Preferred Qualifications ----
- Capable to run analysis and/or understand data and transform it into relevant insights
- Outstanding listening, communication, and organisational skills
- Effective at operating under pressure and meeting tight deadlines
- Highly autonomous - able to work with minimal oversight
- Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
- Bilingual in Spanish and English is a plus
For Miami, FL-based roles: The base hourly rate range for this role is USD$28.13 per hour - USD$29.69 per hour.
You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.