About the Role
The City Manager role will help grow and scale the Uber Eats business in the German speaking part of Switzerland. You will drive the execution of an ambitious roadmap of initiatives, underpinning our challenging growth targets.
You will work on impactful projects that involve analyzing data sets, providing creative solutions, and leaning into execution driving business impact day in, and day out. The outcome will be measurable and will be directly impacted by your daily actions. You will help support decision-making within your teams through your critical thinking, strategic behavior, and data-driven approach.
With your team, you will own the development of your market at 360° : marketplace, restaurants & courier partners, local marketing actions, budget and external stakeholders management.
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What You Will Do
- Strategy: Own your market by defining business priorities, set bold timelines to reach those goals and take financial decisions
- Lead a local team: We have local teams on the ground that will help you manage your business. That's why we look forward to hiring optimistic leaders: developing these teams while shaping the organization is key to our long term success.
- Develop & Optimize Processes: Uber is a company that moves fast and does things at large scale. You will help design processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency.
- Local Courier and Restaurant Partners Relations: Grow number of partners on the platform, manage partner development, monitor metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service.
- Data analysis: Uber wouldn't be Uber without all of our data! You will autonomously create analyses and dashboards to the team.
- Product Improvement: Actively search for new features which could improve our eaters, courier and restaurant partners' experience on Uber Eats.
- Work closely with the regional Operations Team to implement new processes and products in your city portfolio - and other Territory teams to foster synergies.
What You Will Need
- Willingness to own a market and grow the Uber Eats business there.
- Ability to take initiative and easily adapt to constantly-changing work environment
- Willingness to be proactive and in contact with our courier and restaurant partners.
- Hands-on and eagerness to implement operational schemes in your own city portfolio
- A creative mindset and enjoy putting in place initiatives to solve practical issues
- Data-driven decision making mentality and sound business judgment through analytical thinking (Excellent command of Excel)
- Fluency in German and English is required
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.