About the Role
Uber is shaping the future of grocery and retail by building the world's largest marketplace for on-demand local commerce. A key part of this is delivering an exceptional experience through our product catalog.
The Catalog Ops Manager will support Regional Catalog Management and drive improvements in our Global Catalog. This role spans multiple areas, including assortment, content, availability, pricing, promotions, and search.
You'll align global catalog strategies across countries, share best practices, and foster cohesive catalog management. By gathering local market insights and collaborating with global teams, you'll help reduce discrepancies and boost efficiency.
In this role, you'll work on data extraction, analysis, and operational tasks, balancing analytics with hands-on project execution. You'll use SQL and other tools to extract key insights, prioritize tasks, and drive improvements in catalog performance.
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What You'll Do:
- Analytical Deep Dives & Performance Tracking: Monitor and analyze performance metrics to measure the success of strategies and initiatives. Build and maintain trackers, identify areas for improvement, and provide recommendations to local teams and stakeholders.
- Stakeholder Management: Collaborate with internal teams, including local catalog, product ops, and tech to gain support for initiatives that drive growth and track progress across the regions.
- Build & Scale Ops Processes: Create and scale processes Globally, enabling the business to operate efficiently and grow. Use data-driven decision-making to understand performance and prioritize high-impact processes.
- Operational Project & Task Execution: Carry out projects, including creating launch and expansion plans, aligning team members, tracking issues, conducting root-cause analyses, and measuring marketplace performance.
Basic Qualifications:
- BA/BS or equivalent practical experience.
- A minimum of 4 years of experience in operations, strategy, analytics, or tech.
- Data driven and action oriented, with advanced planning & organizational skills
- Strong data analysis skills, with advanced: SQL, Google Sheets and Excel.
- Strong communication skills, able to convey ideas clearly to both technical and non-technical teams.
- Professional proficiency in English.
Preferred Qualifications:
- Experience with catalogs in e-commerce or technology.
- Skilled at turning large datasets into actionable insights.
- Strong multitasking and prioritization skills.
- Ability to adapt to changing priorities and work independently.
- Analytical orientation with a curiosity about framing business questions with data and translating business needs into useful solutions that scale.
- Good business and analytical logic; be able to foresee the impact of projects in different areas of the company.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.