About the Role
Uber Taiwan (Uber Formosa Co. Limited and Uber Portier Taiwan Co. Limited) sits within the Uber Group in APAC and provides payments services to Uber and Uber's customers locally. Uber Taiwan utilises services provided by various entities both internal and external to the group.
As a Third-Party Payment Service Provider ("TPPSP") based in Taiwan, Uber Taiwan is subject to the Money Laundering Control Act (洗錢防制法) and Counter-Terrorism Financing Act (資恐防制法) and the underlying regulations, such as the Regulation Governing Anti-Money Laundering and Counter-Terrorism Financing for Third-Party Payment Service Providers (collectively as "AML/CTF Regulations"). Uber Taiwan plays an important role in the prevention of money laundering and terrorist financing ("AML/CTF") through its stringent Compliance Program mended by the 1st, 2nd and 3rd line of defences.
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Uber Taiwan is looking for detail-oriented candidates to join our Transaction Monitoring (TM) and Sanctions Screening (SS) team. The team is a part of our Uber Taiwan Payments processing and provides support to allow Uber to adhere to Anti Money Laundering/Counter Financing Terrorism (AML/CFT) regulations for all partners in Taiwan. In this role, you will perform reviews on the TM and SS processes on Uber's partners to verify their identity and payment profiles.
What You'll Do:
- Deliver end to end TM and SS activities relating to Taiwan customers.
- Review documentation and case as a whole using Uber tools and external sources,
- Review information related to Partner's identity, payment details, and other relevant information to on profile and to complete.
- Resolve escalations by liaising with Uber stakeholders and completing enhanced processing of Partners based on additional input.
- Support Partner's remediation process in collaboration with internal stakeholders, provide necessary insights and monitor progress.
- Identify processes and tools improvement opportunities.
The Experience You'll Bring:
- Bachelors Degree
- Strong verbal and written English and Mandarin skills.
- Experience in handling documentation.
- Decision-making and problem-solving skills.
- Attention to detail and the ability to spot missing data from a mile away.
- Willingness to learn and grow in the compliance domain.
- Prior experience in an AML/CFT role(s) is an asset but not a requirement.
- Analytical mindset with the ability to understand, assess and improve complex processes.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.