About the Role
Uber Eats is seeking a hardworking Account Manager to help change the food delivery landscape across Belgium. We are looking for highly motivated individuals who are excited about the food delivery landscape and building long-term affiliations with our restaurant partners.
Our Account Managers drive the development of their specific cities and areas with a sense of growing the operational performance along with great relationship building and gaining the best traction for their partners with their analytical capabilities.
If you believe that you enjoy working in an environment wherein "great minds do not think alike" and can "see the forest and the trees" and are passionate about the food industry, this is an extraordinary opportunity.
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What You Will Do
- Manage commercial relationships
- Build strong and long-term commercial relationships with your partners to:
- Articulate and sell the Uber Eats value proposition to help restaurant partners leverage the full suite of Uber products and services to grow their business
- Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention.
- Lead commercial discussions in case of contract renegotiation.
- Drive partners growth - Co-define a growth strategy with your partners to then lead initiatives with them via effective marketing recommendations, menu optimisation, operations flags and tips...
- Leverage data to make recommendations - Use all the available data at Uber to identify opportunities / gaps, prioritize them on their estimated impact, build a convincing pitch to your restaurant partners and analyze results of solutions you implemented.
- Partner with internal stakeholders - Collect and synthesize restaurant partner feedback into insights to solve problems and ensure that feedback received is utilised in informing and driving the product and business roadmap
- Seek for and achieve restaurant industry deep understanding
- Act as an ambassador of Uber Eats mission, brand, and product
What You Will Need
- Minimum 1-2 years of experience in a client-facing account management or a relevant commercial role
- Strong interpersonal and negotiation skills, with the ability to clearly frame a value proposition, demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners, probe for objections, remove obstacles, and eliminate barriers to gain commitment
- Strong motivation and passion to work with top restaurants and build a business together
- Fluent in Dutch, professional proficiency in English
Preferred Qualifications
- Capable of running analysis and transforming data into relevant insights
- Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
- Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
- Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.