About the Role
Despite being a worldwide company, UberEats' path to success originates from a strong local presence, being deeply involved with our restaurants and delivery partners in this journey. The Account Manager role embodies this strategy, by driving the development of specific restaurant portfolio with a focus on top partners. This role is a rare opportunity to support the growth of Uber Eats in Munich and Southern Germany with a strong sense of ownership. The role calls for a combination of operational mindset, commercial acumen and outstanding relationship management skills. You should thrive in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.
Want more jobs like this?
Get jobs in Munich, Germany delivered to your inbox every week.
What You Will Do
- Drive growth and business performance in your assigned account portfolio (100+ accounts) by focusing on improving the experience for restaurants, delivery partners, and consumers using our platform
- Foster deep relationships with top restaurant partners identifying and acting on opportunities to take their delivery business to the next level through intentional business development and marketing plans
- Ensure we have the best restaurant offering and optimize their operational KPI performance
- Identify and initiate new partnership opportunities in your city
- Tackle or escalate complex operational issues for timely resolution for our top restaurant partners
- Act as an ambassador of Uber Eats mission, brand, and product
What You Will Need
- At least 2+ years of professional experience in Account Management, Business Development, Marketing, Operations, or similar
- Bachelor's Degree or equivalent, Master's Degree a plus
- Passionate about working with top restaurants and building a business together
- Highly autonomous - able to work with minimal oversight
- High adaptability to change and ability to execute quickly
- Comfortable to prioritize among competing tasks
- Outstanding listening, communication, and organizational skills
- Data-driven decision-making mentality and sound commercial judgment
- Experience working with Google Sheets/Excel is a plus
- Fluency in German and English
What You Might Need (nice-to-have criteria)
- SQL knowledge
- Previous sales experience is a plus
- Account Management with 100+ accounts
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.