About the Role
Since 2020, Delivery at Uber has grown tremendously on the back of increased demand caused by the pandemic. Merchants across all categories have increased their investment and interest in their digital and delivery offering. Without having their own on-demand logistics capability, merchants are looking for a partner who can fulfill the requirement for last-mile delivery. With millions of drivers and couriers providing on-demand logistics through our existing marketplaces, Uber is well positioned to allow merchants to use our network of couriers, fulfilling the on-demand last-mile-delivery service for orders to their own app and website.
Uber Direct is a new business that focuses on last-mile delivery across all verticals - Online Food Delivery, Grocery, Retail, E-Commerce - empowering merchants to deliver orders generated on their own channels (outside of Uber's marketplaces) with the most convenient experience. Direct is rapidly growing the ways in which Uber connects the world. Our goal is to set the momentum that will transform Direct into a sizable part of our business. Uber Direct has the potential to be our next multi-billion dollar business.
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This role will be a part of a recently formed Direct team in Portugal, but will also be working very closely with the Central Uber Direct team and other cross-functional stakeholders.
As an Uber Direct Account Executive, you will focus on pursuing new Restaurant, Retail and Grocery customers in Portugal to offer our newest "Direct" product by effectively communicating the value proposition of our on-demand delivery for partners (Delivery as a Service).
You will be responsible for building the Direct business pipeline, forecasting opportunities, and constructing territory and account plans. We are looking for someone with experience calling into multiple partners within large accounts and negotiating enterprise contracts for Delivery services within the B2B, B2C, and Retail spaces. You'll liaise with the Account Management team to ensure the operational & technical onboarding of our merchants goes well and hand over the relationship after the first delivery. You will also collaborate across internal teams including product, finance, legal, compliance, and operations to build the most compelling value proposition for our customers!
What You'll Do
As a Uber Direct Account Executive, be a strategic partner to the Uber Direct team, to support the growth of the Portugal business:
- Prospect into high-value accounts that are ideal targets for Uber Direct
- Communicate the value of the Uber Direct to Enterprise prospects and customers
- Develop territory/account plans to grow pipeline and account plans to break into whitespace accounts for Uber Direct
- Lead and coordinate end-to-end sales motion for Enterprise Direct prospects including qualification, education, pricing/quoting, contract negotiation to close deals.
- Build strategic relationships to gain positioning with decision-makers while driving growth of new Direct business
- Provide opportunity status by regularly updating SFDC, doing weekly forecasts, and participating in quarterly business reviews
What You'll Need
- 3+ years in a full sales cycle role: prospecting, pitching & closing in a B2B, logistics, delivery, or last-mile delivery role;
- Experience in sourcing, negotiating and driving contracts to closure;
- You're a self-starter and take initiative to seize opportunities: The Direct team is evolving every day and requires highly motivated individuals who are responsible for all aspects of business in their market
- Proven ability to prioritize selling activities and follow through in a timely fashion
- Ability to negotiate pricing with a focus on retaining value
- Preferably proficient with Salesforce
- Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
- Highly autonomous - able to work with minimal oversight
- Proficiency in English and Portuguese-
- Industry knowledge in the on-demand / same-day delivery space is a plus but is not require
- Experience or familiarity with API integration is a plus but is not required
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.