We're looking for current students to join Uber as data scientist interns during summer 2025 (12 weeks). You will be embedded in a team and work closely with data scientists, engineers, and product managers under the supervision of an analyst on that team.
About the Team
Core Services is hiring interns for Customer Obsession Data Science:
- The Customer Obsession Data Science team is responsible for ensuring every Uber customer support experience is extraordinary. Specifically, this team works to build self-service technology, including leveraging GenAI, that are deeply coordinated with the Uber customer support experience, making it easy for our customers and customer support representatives to get to the right outcome faster. We are also responsible for optimizing support policies, identifying customer intentions, proposing the best solutions with personalization, and help improve the overall customer experience with Uber.
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What You'll Do
- Collaborate with your designated mentor to define the problem, scope your project, develop and prototype the solution, and measure the impact
- Conduct deep data analysis to drive business decisions
- Develop and validate critical data pipelines
- Develop and monitor product metrics via dashboards to measure the performance of Safety/Eats/Rides/Risk products
- Partner with engineers, data scientists, and product managers to understand business use cases, Design and develop solutions, and present findings
- Connect with partners, cross-functional teams, and senior management
Basic Qualifications
- Current Bachelor's or Master's students pursuing a degree in Data Analytics, Data Science, Mathematics, Statistics, Computer Science, Economics, Engineering, Math, Physics or other related analytical fields
- Candidates must have at least one semester/quarter of their education left following the internship
- Coding proficiency in SQL
Preferred Qualifications
- Proficiency in Python and AB Testing
- Prior work experience in an analytical setting
- Organized, detail oriented, and able to work independently on multiple projects at once
- Ability to communicate effectively with both technical and business partners
- Proficiency with office efficiency tools including email, web browser, web apps, database search, spreadsheets/word processors (Google Apps)
- Self starter, taking initiative keeping relevant partners in the loop
- Open to feedback, excellent at implementing newly learned ideas and concepts
- Background in data visualization via open-source libraries/packages or third-party tools (i.e. Tableau, Mixpanel, Looker, or similar)
For Sunnyvale, CA-based roles: The base hourly rate amount for this role is USD$48.00 per hour.
You will also be eligible for various benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.