Specialist, Trial Site Support & Operations

As a result of its reach and rapidly expanding network, TriNetX has become the market leader in protocol design, feasibility, and site selection. Researchers have leveraged the TriNetX network to analyze over 39,000 protocols, presented over 10,000 clinical trial opportunities to its healthcare members, and reduced site identification time in clinical trials by 50%.

Currently, TriNetX healthcare organization members contribute access to a patient population of 400 million, representing over 40 billion clinical observations. TriNetX has a worldwide presence, with our global headquarters located in Cambridge, Massachusetts and EU offices in Ghent, Belgium; Freiburg, Germany; and Basel, Switzerland - as well as offices in London, Madrid, Melbourne, Sao Paulo, Singapore, Tokyo, and Healdsburg, California. As a result, TriNetX is one of the fastest-growing, privately held companies in the life sciences industry.

What challenges we work on:

TriNetX is the global health research network that optimizes clinical research and enables discoveries through the creation of real-world evidence. TriNetX combines real-time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought. Each member of our community shares in the consolidated value of our global, federated health research network that connects clinical researchers to the patient populations which they are attempting to study.

Who we are looking for:

As we continue to grow globally, the Trial Site Support & Operations team is looking for an experienced, driven and collaborative individual to join as a Specialist (senior/principal) to continue the success of our Trial Site Support & Operations team. The key functionality of CONNECT is an intuitive, bulletin-board style exchange securely routing clinical trial opportunities from our life science partners (including trial documents, CDAs, questions and answers between trial leaders and research officers), with helpful alerts and organizational tools to manage all communication. In this position, the Specialist will closely collaborate with our member industry sponsors in a staff augmentation-like model, delivering personalized clinical trial support towards its industry & hospital members with the use of TriNetX CONNECT functionality for engaging in clinical trials.

As Specialist, Trial Site Support & Operations, you will take a key role in further developing and operationalising this program (including assisting in initial program management); and continue to be a key contributor to the further strategic and operational evolution of this service

What you will be doing:

You will support the clinical operations & feasibility teams at 3 to 4 assigned industry sponsors on behalf of TriNetX. Your aim is:

• To maximize the value that sponsors get from TriNetX Connect in support of site feasibility/outreach for clinical trials
• Promote Hospital partners suited for clinical trials towards industry
• To build a network of contacts within sponsors to understand site feasibility operations, workflows and eliminate traditional barriers to site activation success
• To effectively facilitate collaboration between hospital partners and the sponsors you assist on a trial-by-trial basis to ensure optimal site outreach and selection process
• You will be the primary point of contact for the TriNetX CONNECT service within the assigned sponsors (ie. managing study opportunities, liaising internally with the sponsor, TriNetX and hospitals). You will build a professional relationship with all relevant stakeholders and individuals in the sponsors to achieve your goals (eg. Clinical operations, feasibility, local teams)
• As such you will comply with all rules, regulations, administrative registration, certifications and trainings that the assigned sponsors mandate in order to operate in a (virtual) "staff augmentation" model
• You will work closely together with our Healthcare Partnership Managers for interacting with clinical sites, and their respective trial units & PIs
• You are the internal subject matter expert on aspects of clinical trial site engagement and feasibility, and over time, TriNetX CONNECT, supporting operational oversight/KPI surveillance alongside serving as a consulting resource for the global healthcare network & commercial teams
• As such, you will develop proficiency and expertise in TriNetX platform usage including Connect and protocol design using Query Builder
• You will help further shape the support we provide to our clients and optimize our internal team processes. You will provide feedback to TriNetX product and sales teams on how the sponsor partnership can be further strengthened and how we can bring additional value to our partners.

What you bring to TriNetX:

• 2-4 of years' experience in relevant training and experience resulting from prior clinical trial operational roles within sponsor organizations (Pharma, Biotech or CRO). You will have experience in one of the following: feasibility, study start-up, post activation or study close out (suitable prior job roles include but not limited to feasibility specialist, clinical research associate, site relationship manager)
• Educated to degree level in the Life Sciences or Healthcare Professional, (graduate degree or advanced certifications preferred)
• Working knowledge of the operational aspects of clinical trials specifically country & site feasibility
• Experience with the use of digital tools for feasibility, site outreach or patient recruitment
• Strong business acumen, oral and written communications skills, and the ability to successfully interface and build relationships at all levels in the organization.
• Ability to work closely with, maintain accountability for, and influence related cross functional groups and other internal and customer stakeholders.
• Highly collaborative team player who can adapt to the needs of internal and external teams as they shift.
• Possess project management skills with experience in influencing across a variety of stakeholders.

Bonus points:

• Use of Electronic Health Records or Real-World Data in feasibility & site identification
• Prior user of the TriNetX platform as part of current or previous job role

Learn more about TriNetX:

To learn more about us, please check out our website, blog, and Careers page - and be sure to follow us on X (Twitter) and LinkedIn. You can also find out more about what it's like to work at TriNetX on The Muse.

Interested in joining our community?

TriNetX is an Equal Opportunity Employer. All persons are considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, sexual orientation, genetic information, gender identity, veteran status, or any other characteristic or status protected by applicable federal, state or local laws.

This Organization Participates in E-Verify

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Other details

• Pay Type Salary
• Min Hiring Rate $75,000.00
• Max Hiring Rate $100,000.00